Administrative Support Assistant

3 weeks ago


Edinburgh, United Kingdom University of Edinburgh Full time

**UE04 £22,630 - £24,715 Per Annum, P **ro Rata**

**College of Arts, Humanities and Social Science, School of Health in Social Science**

**Open Ended (Permanent)**

**Part-time, 17.5 hours per week
The School of Health in Social Science is looking for an enthusiastic and customer focussed Administrative Support Assistant to join the professional services team at the Centre for Psychological Therapies and Hope Park Counselling Centre. The Centres provide postgraduate psychological therapies and counselling training to students and therapeutic services to members of the public.

**The Opportunity**:
You will predominantly support one of the Centres by sharing the responsibility for managing appointments, dealing with student counsellor, therapist and client enquiries, assisting with handbook and database management and working as part of the overall Hope Park team. You will also contribute to reception cover when needed and to the efficient day to day running of the Centres. The successful applicant will be able to deal confidently and sensitively with clients and offer a full range of administrative and computing skills including use of databases and spreadsheets.

**Hours**

Wednesday - 10.30am - 5.00pm (6 hours plus 30 minute unpaid break)

Thursday - 8.45am - 5.0pm (7.25 hours plus 1 hour unpaid break)

Friday - 8.45am - 1.00pm (4.25 hours no break)

This post would be expected to work on campus within the Centre for the majority of the working week, however some hybrid working may be possible with the agreement of the line manager.

**Your skills and attributes for success**:

- Good interpersonal skills and customer service skills.
- Have a flexible approach to workload and be approachable and helpful.
- Able to make own decisions and use own initiative referring more complex problems to senior colleagues as appropriate.
- Good organisational, time management and prioritisation skills.
- Ability to maintain focus and provide efficient service under pressure and in busy environment.

**Click to view a copy of the full **job description **(opens new browser tab)

**As a valued member of our team you can expect**:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits **pension scheme **, **staff discounts, **family friendly initiatives **, flexible working and much more. Access our **staff benefits page **for further information and use our **reward calculator **to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our **right to work **webpages **(opens new browser tab).



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