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Customer Service Administrator

2 months ago

Hemel Hempstead, United Kingdom Tate Full time

Customer Service Administrator

Hemel Hempstead

Permanent, Full Time

Monday - Friday 9am - 5.30pm / 8.30am - 5pm dependent on your preference

£21,0000 - £23 000 D.O.E

**Responsibilities**:
To handle customer queries via incoming calls, processing orders placed through the company website, taking telephone orders and/or directing calls to correct personnel

To promote new products as appropriate and encourage repeat orders

Receiving visitors onto the premises and performing reception duties in a professional, courteous manner

Preparing customer daily sales orders ready for dispatch by the warehouse team, ensuring products, pricing and credit terms are correct

Providing internal data analysis as requested

**Skills, Experience and Interests required**:
Previous experience in a customer focused role required

Good understanding of Microsoft Word and Outlook

Experience of Sage accounts package desirable but not essential

Tate is acting as an Employment Business in relation to this vacancy.

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