Customer Service Administrator
2 months ago
Customer Service Administrator
Hemel Hempstead
Permanent, Full Time
Monday - Friday 9am - 5.30pm / 8.30am - 5pm dependent on your preference
£21,0000 - £23 000 D.O.E
**Responsibilities**:
To handle customer queries via incoming calls, processing orders placed through the company website, taking telephone orders and/or directing calls to correct personnel
To promote new products as appropriate and encourage repeat orders
Receiving visitors onto the premises and performing reception duties in a professional, courteous manner
Preparing customer daily sales orders ready for dispatch by the warehouse team, ensuring products, pricing and credit terms are correct
Providing internal data analysis as requested
**Skills, Experience and Interests required**:
Previous experience in a customer focused role required
Good understanding of Microsoft Word and Outlook
Experience of Sage accounts package desirable but not essential
Tate is acting as an Employment Business in relation to this vacancy.
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