Customer Relationship Management

2 weeks ago


Hatfield, United Kingdom University of Hertfordshire Full time

**Post Title** Customer Relationship Management (CRM) Assistant x2**SBU/Department**: Marketing and Communications**FTE**: 0.5fte (working 18 hours per week)**Duration of Contract**: Permanent**Salary**: UH4 £23,662 pro rata to £24,715 pro rata with potential to progress to £26,642 pro rata by annual increments on achieving designated skills and experience**Annual Leave**: 25 days pro rata plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year**Location**: Bishops Square, de Havilland Campus, Hatfield- There are two 0.5fte part time CRM Assistant positions available with some flexibility in hours worked and hybrid working. Please specify your availability for days/times of work within your personal statement.**Main duties and responsibilities**
- Based within the Insight and CRM team, the CRM Assistants will support the Marketing and Communications department to optimize the student experience across the full student life cycle from prospective student to alumni by assisting in the management and maintenance of data, campaigns and business processes across our CRM systems. They will also support administration and testing of the new Salesforce Student CRM system.- You will be updating and checking data and information on the University's CRM systems, supporting import processes and integration, and processing online registrations and form responses.- You will be involved with supporting Marketing and Communications and other University staff in effective communications with external audiences in accordance with relevant legislation, and planning and updating campaign data and projects.**Skills and experience required**- You will have knowledge of GDPR and data security best practices, html and CSS and the ability to use a variety of IT equipment.- Primarily working within a team you should have the ability to plan ahead, prioritise your work effectively and keep to deadlines, demonstrate a high level of attention to detail and have excellent written and oral communication skills.**Qualifications required**
- You will hold a minimum of 5 GCSEs at grade C/4 and above including English and Maths or equivalent qualification or proven work experience. A levels or equivalent qualification and Computer Science, IT or Mathematics degree or equivalent would be an advantage.**_Please view the job description and person specification for a full list of the duties and essential criteria._**:

- Please attach a personal statement showing clearly how your skills and experience match the Person Specification._**Closing Date**: 13 July 2023**Interview Date**: TBC**Reference Number**: 052475**Date advert placed**: 29 June 2023



  • Hatfield, United Kingdom University of Hertfordshire Full time

    **Casual - Customer Relationship Management (CRM) Assistant** **Rate of Pay**: £12.27 per hour plus 12.07% accrued holiday per total value**Working Hours**: Part Time - 18 hours per week**Duration**: Approximately 3 months, to start ASAP- The CRM Team sit within the Marketing and Communications Department and support colleagues across the University to...


  • Hatfield, Hertfordshire, United Kingdom Computacenter (UK) Ltd Full time

    Life on the team As a Delivery Manager, you will be accountable for leading and managing service and change delivery for an account, a group of accounts or for a significant area of service within one of our larger accounts. You will lead a team, both directly and through matrix management. You will operate an effective governance model to make sure that...


  • Hatfield, United Kingdom The Management Recruitment Group Full time

    Sales and Marketing Manager £60,000 plus OTE The Sales and Marketing Manager will is key in developing relationships locally and with the student population. You will champion effective multi-channel sales and marketing techniques to promote our properties to agents and institutions ensuring we havea strong sales pipeline. This is a sales role with a...

  • Customer Assistant

    4 weeks ago


    Hatfield, United Kingdom M&S Full time

    **Summary** Purpose To deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well. Be the voice of our...


  • Hatfield, United Kingdom Air Business Limited Full time

    We have a new position for a talented 'Customer Account Executive' to join our account management team in Hatfield. Reporting to the Account Manager, this role will see you be responsible for providing a great customer experience for a number of allocated accounts, ensuring the client’s instructions are always followed accurately, and to provide support to...


  • Hatfield, United Kingdom Air Business Limited Full time

    We have a new position for a talented 'Customer Account Executive' to join our account management team in Hatfield. Reporting to the Account Manager, this role will see you be responsible for providing a great customer experience for a number of allocated accounts, ensuring the client’s instructions are always followed accurately, and to provide support to...


  • Hatfield, United Kingdom Air Business Limited Full time

    We have a new position for a talented 'Customer Account Executive' to join our account management team in Hatfield. Reporting to the Account Manager, this role will see you be responsible for providing a great customer experience for a number of allocated accounts, ensuring the client’s instructions are always followed accurately, and to provide support to...


  • Hatfield, United Kingdom Air Business Limited Full time

    Job DescriptionWe have a new position for a talented 'Customer Account Executive' to join our account management team in Hatfield. Reporting to the Account Manager, this role will see you be responsible for providing a great customer experience for a number of allocated accounts, ensuring the client’s instructions are always followed accurately, and to...


  • Hatfield, Hertfordshire, United Kingdom Finegreen Full time

    We are supporting a large NHS organisation to recruit an interim Employee Relations Manager on a short-term contract to manage and co-ordinate the Trust's employee relations casework, ensuring that case work is carried out in a timely manner and in accordance to current legislation, best practice and timescales set out in our Trust policies. Main Role...


  • Hatfield, United Kingdom BT Full time

    1st Line Customer Service Specialist **Job Req ID**:17287**Posting Date**:12 Jun 2023**Function**:Customer Service**Location**:Hatfield Business Park, Hatfield, United Kingdom**Salary**:Competitive with benefits**Closing Date**: 22/06/2023 - **Location**:Hatfield - **Working Hours**:Full time**Why business?** Our aim is to create a world-class BT Business...


  • Hatfield, United Kingdom BT Full time

    1st Line Customer Service Specialist **Job Req ID**:17280**Posting Date**:12 Jun 2023**Function**:Customer Service**Location**:Hatfield Business Park, Hatfield, United Kingdom**Salary**:Competitive with benefits**Closing Date**: 22/06/2023 - **Location**:Hatfield**Working Hours**: Part time 10am - 2:30pm (Flexible)**Why Business?** Our aim is to create a...


  • Hatfield, Hertfordshire, United Kingdom Computacenter AG & Co. oHG Full time

    Location: UK - London, UK - Hatfield | Job-ID: 208295 | Contract type: Standard | Business Unit: Sales & Pre-Sales & Alliances Life on the team An exciting opportunity has arisen within Computacenter to join our Sector Division as an 'Business Development Manager'. The successful applicant will be to join our CORE Sector team, covering accounts within the...


  • Hatfield, United Kingdom Computacenter AG & Co. oHG Full time

    Location: UK - London, UK - Hatfield | Job-ID: 208295 | Contract type: Standard | Business Unit: Sales & Pre-Sales & Alliances   Life on the team   An exciting opportunity has arisen within Computacenter to join our Sector Division as an 'Business Development Manager'. The successful applicant will be to join our CORE Sector team, covering...


  • Hatfield, United Kingdom Ocado Group Full time

    **About Us** **About the role** The Global Logistics Manager is responsible for the physical delivery of all materials required to build the Ocado Smart Platform (OSP) globally, managing all transport end to end, ensuring the team delivers on agreed service levels and cost targets. This includes the management of key relationships with 3rd Party...


  • Hatfield, United Kingdom Hays Specialist Recruitment Limited Full time

    A leading Independent IT Infrastructure and Services Consultancy is seeking a Global Service Desk Project Manager/ Business Analyst for a rolling 3 month contract, Outside IR35 As part of this hybrid role you will be based within the local IT team in Hatfield but will engage with all parts of the global GSD business and work closely with the GSD technical...


  • Hatfield, United Kingdom Mitchell Maguire Full time

    **Sales & Customer Support - Plumbing & Heating** Job Title: Sales & Customer Support - Plumbing & Heating Industry Sector: Plumbing, Heating, Plumbing Contractors, Plumbing Installers, Regional Developers, Housebuilders, Under Floor Heating, UFH Components, Plumbing & Heating Products, UFH Components, Press Fittings, Brassware, Pipes, Controls, Heat...


  • Hatfield, United Kingdom Staff Partners Business Full time

    Our client based in Hatfield are recruiting for a motivated & driven Business Development Manager with a background in Construction desirable. Ideal previous experience: Managing Accounts Booking Appointments/ meetings Building & maintaining client relationships Manage and maintain our CRM software. Hold a full UK driving licence. Qualify leads,...


  • Hatfield, United Kingdom Staff Partners Business Full time

    Our client based in Hatfield are recruiting for a motivated & driven Business Development Manager with a background in Construction desirable.Ideal previous experience:Managing AccountsBooking Appointments/ meetingsBuilding & maintaining client relationshipsManage and maintain our CRM software.Hold a full UK driving licence.Qualify leads, building and...

  • Operations Manager

    2 days ago


    Hatfield, United Kingdom XPO TRANSPORT SOLUTIONS UK LIMITED Full time

    Company description:XPO, IncJob description:Logistics done differently.Is operating effectively in a transport environment one of your strengths? Is coordinating drivers and ensuring you run a safe and efficient operation a day-to-day occurrence for you? Do you find building strong and sustainable relationships with stakeholders a habit? If so, we are...


  • Hatfield, United Kingdom Tk trans Full time

    TK-Transport and Forwarding Uk has excellent opportunity available for Sales Agent to join our team in Uk. You will join us on a full time Basis, however due to nature of business you will be expected to adopt a flexible approach to your working schedule. We are looking for an experienced sales representative to work alongside us in our logistics business....