Customer Account Agent

4 weeks ago


Guildford, United Kingdom Guildways Full time

**Job Title**: Customer Account Agent

**Location**:Guildford

**Salary**: £20,000 - £24,000 depending on experience

**Job Type**: Full Time, Permanent

Guildways is a forward-thinking and innovative debt collection business that has the ability to collect debts around the world. Guildways operates at a fast pace dealing with thousands of cases every month whilst maintaining very high, self-imposed, service levels to ensure that the expectations of its clients are surpassed.

**About the Role**:
A customer account agent is required to join our fast growing business that provides a fast and effective national and international debt recovery service to our clients.

Guildways (a trading name of Lovetts) are looking for a focused individual to assist in recovering debts owed to its client's. You will be responsible for managing client caseloads, by handling telephone calls and dealing with written correspondence.

**Key Responsibilities**:

- Assisting in increasing clients' recoveries year on year.
- Assisting in increasing sales; by client retention, extension into associated companies and identify opportunities to deliver additional services.
**About you**:

- Good written and oral communication skills
- Telephone skills
- IT and Math literate
- Negotiation skills
- Accurate record keeping
- Recording contemporaneous notes
- Target driven
- Ability to handle large workloads and high volumes of cases.
- Problem solving
- Team worker
- Ability to organise and prioritise work

**Benefits**:

- Quarterly bonus
- Regular staff events
- Employee benefit programme
**NO AGENCIES**

Please click on the **APPLY** button to send your CV and Cover Letter for this role.


  • Trainee Estate Agent

    4 weeks ago


    Guildford, United Kingdom Connells Group Full time

    OTE: _£25K, Company Car, Uncapped Commission, Career Progression_ We’re looking for a highly motivated **Trainee** **Estate Agent / Sales Negotiator** to join our fantastic residential sales team in working in Guildford our well known Gascoigne Pees estate agency. The **Trainee** **Estate Agent / Sales Negotiator** is an entry level role where you will...

  • Senior Estate Agent

    1 month ago


    Guildford, United Kingdom Connells Group Full time

    Uncapped Commission, Career Progression, Company Car/Car Allowance We’re looking for a highly motivated **Sales Valuer/Lister **to complement our fantastic residential sales team in **Guildford **working in our well known **Gascoigne-Pees **estate agency. **What’s in it for you as our Sales Valuer/Lister?** - Industry leading **training and...

  • Estate Agent

    1 month ago


    Guildford, United Kingdom Nest Associates Ltd Full time

    **Company description** Our mission is to provide entrepreneurial property professionals a stylish brand, innovative marketing, advanced tech solutions and comprehensive support to achieve their dreams of running their own estate agency business. **Job description** **Are you an Entrepreneurial minded, people loving, Super Communicator?** Think you’ve...


  • Guildford, United Kingdom Spicerhaart Full time

    Overview An exciting opportunity to join haart Estate Agents in Guildford is here, w e are looking for a Sales Negotiator to join the team! Are you target driven & ambitious to t ake your career to next level! This is the opportunity to showcase your skills and expertise while enjoying uncapped commission and competitive on-target earnings...

  • Lister/ Valuer

    4 weeks ago


    Guildford, United Kingdom Chalfont Careers Ltd Full time

    **VALUER/ LISTER - GUILDFORD AREA- BASIC NEGOTIABLE, BETWEEN £50K TO £70K OTE** Our client is an independent estate agent who are looking for a successful Lister to join their team**.**They are looking to employ a **Valuer**/**Lister** who is enthusiastic and driven and loves what they do! This company treat their staff extremely well, as they want you...


  • Guildford, United Kingdom Xcel Recruitment Full time

    Our client a leading company within the Industry of home removals, business relocation and storage are currently looking for a Corporate Relocation Move Coordinator to join their busy and expanding team. The Main purpose of this job is to supply a quality administration service in the areas of Corporate Relocation Services and coordinating moves. DUTIES...

  • Customer Assistant

    1 month ago


    Guildford, United Kingdom M&S Full time

    **All the details** **This is a permanent vacancy for minimum of 22.50 hours.** **22:30 finishes** **Various start times.** **Due to the late night finishing time, you will need to be over 18.** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing...

  • Customer Assistant

    1 month ago


    Guildford, United Kingdom M&S Full time

    **All the details** **This is a permanent vacancy for a minimum of 22.50 hours.** **Work Pattern** **04:30 starts and a mixture of finish times** **Due to the early morning start times, you will need to be over 18.** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every...

  • Customer Assistant

    2 days ago


    Guildford, United Kingdom M&S Full time

    **All the details** **Week 1** **Tue 12:30-20:30** **Thur 12:30-20:30** **Fri 12:30-20:30** **Sat 12:30-20:30** **Week 2** **Mon 12:30-20:30** **Thur 12:30-20:30** **Fri 12:30-20:30** **Sat 12:30-20:30** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...

  • Customer Assistant

    21 hours ago


    Guildford, Surrey, United Kingdom Marks and Spencer Full time

    All the detailsWeek 1Tue 12:30-20:30Thur 12:30-20:30Fri 12:30-20:30Sat 12:30-20:30Week 2Mon 12:30-20:30Thur 12:30-20:30Fri 12:30-20:30Sat 12:30-20:30 Due to the nature of this role which involves operating machinery we cannot consider applications for anyone under the age of 18. Purpose To deliver a great shopping experience for our customers, we are...


  • Guildford, United Kingdom Tate Full time

    **Job Role: Accounts Administrator** **Location: Guildford** **Start date: March 2023** **Duration: 6 months** **Salary: £12-13ph, DOE** We are currently recruiting for an Accounts Administrator to join our client based in Guildford. You will be working amongst a busy but super fun team, to provide Administrative support within the Accounts department....

  • Accounts Assistant

    1 month ago


    Guildford, United Kingdom P & P Glass Full time

    P&P Glass is part of the Performance Timber products Group and has three showrooms in Guildford, Wimbledon and Esher. P&P Glass has achieved a reputation for high quality and excellent customer service over the 40 years it has been established. The business holds a BSI Kite mark and has won many national awards for the quality of our customer service as...


  • Guildford, United Kingdom Page Personnel Secretarial & Business Support Full time

    Our client is looking for someone to join the customer service team for a well-established company in the retail sector. You will be assisting in processing orders and speaking to people over the phone. **Client Details** Our client produces and manufactures well-known items that large clients are in demand for. **Description** - Responsible for picking...


  • Guildford, United Kingdom Page Personnel - UK Full time

    Immediate start - Working with a supportive and enthusiastic team **About Our Client**: Our client produces and manufactures well-known items that large clients are in demand for. - Responsible for picking up the phone - Handle incoming and outgoing calls and handle customer queries - Process and follow up customer orders in SAP - Support Sales Reps,...


  • Guildford, United Kingdom Person Centred Software Ltd Full time

    We have a fantastic opportunity for someone to join our Client Success team as a Client Success Coordinator. As a key member of our Client Success team you will be responsible for supporting the team to ensure we are delivering an outstanding experience to our customers. This a great opportunity for someone looking to start their career and gain experience...


  • Guildford, United Kingdom Right Now Recruitment Full time

    Are you looking for a fast paced and varied Customer Service based role where you can join a friendly team and a company who invest heavily in their training and staff welfare? Ideally you would be passionate about working with Customers, solving problems and have previous experience in an office based Customer Service or Administration role. If you have...


  • Guildford, United Kingdom M&S Full time

    **Summary** Mon 18-21.30 Wed 18-21.30 Fri 18-21.30 Sat 11-17.00 **All the details** **Mon 18-21.30** **Wed 18-21.30** **Fri 18-21.30** **Sat 11-17.00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products....

  • Lettings Negotiator

    1 month ago


    Guildford, United Kingdom Connells Group Full time

    OTE: £25,000, Uncapped Commission, Career Progression We’re looking for a highly motivated person to join as a **Lettings Negotiator **to complement our fantastic residential Lettings team in **Guildford **working in our well known **Gascoigne-Pees** estate agency. **What's in it for you as our Estate Agent /** **Lettings Negotiator?** - Industry...


  • Guildford, Surrey, United Kingdom Marks and Spencer Full time

    All the detailsThis is a temporary vacancy for 8 weeks, working 12 hours per week. Work Pattern: Sun 15:00-19:00Tue 17:00-21:00Sat 17:00-21:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the...


  • Guildford, Surrey, United Kingdom Marks and Spencer Full time

    All the detailsThis is a temporary vacancy for 8 weeks working 20 hours per week. Work Pattern: Mon 17:00-21:00Tue 17:00 - 21:00Thu 18:00-22:00Fri 17:00 - 21:00Sat 17:00 - 21:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our...