Marketing & E-commerce Coordinator

2 weeks ago


Redditch, United Kingdom Mudwalls Farm Ltd. Full time

Job Overview:
Mudwalls (Food Group) are a growing consolidator / distributor, relating to the supply of Fine Food and Drink, including Mudwalls Fresh Produce, to the independent Retail / Foodservice sectors. All the products we supply are consolidated and distributed from our purpose-built Facilitation Centre in Redditch, Worcestershire. This ensures that all the Fine Food and Drink we supply meets the strict Mudwalls (Food Group) standards.

**Due to continued growth, Mudwalls (Food Group) are recruiting for a new Marketing & E-commerce Coordinator to join our existing team.**
- **Social Media management in line with company branding**:

- **Posting of daily content with a view to increasing follower numbers and e-commerce site traffic.**
- **E-commerce site maintenance**:

- **Image updating including lifestyle and pack shots.**
- **New features as per projects.**
- **Improvements and fixes - website enhancement.**
- **Ensuring accurate and up to date information.**
- **Setting up pricing sheet every 6 weeks.**
- **Updating pricing and RRP.**
- **New listings and de-listing of products from site.**
- **Seasonal Fresh Produce updates.**
- **Chase suppliers for relevant marketing materials in line with marketing Gantt chart.**
- **Upload of supplier marketing materials in line with agreed schedule.**
- **Assist with approval of new customer account request (in line with Category Manager).**
- **New customer account set up.**
- **Management of customer orders from website in line with order pattern**:

- **Download and create orders using internal system (Basil).**
- **Ensure payment is taken.**
- **Fulfil/NATOPS and issue relevant refunds accordingly.**
- **Assist with blogs and supplier profiles.**
- **Review of information dashboard with weekly report on website orders, returns and net margin %/£.**
- **Assist Category Manager with brochure production (seasonal, supplier portfolio) digital and print.**
- **Assist with design of leaflets and other marketing materials.**
- **Digital (website) and Social Media coordination experience / understanding (raising company profile within the industry).**
- **Previous exposure to / experience in business Marketing.**

**Key Requirements: -**
- **Own transport and full UK Driving License (based full time at our Worcestershire Head Office).**
- **Hold the required standard of English language and literacy in relation to the role.**
- **Ability to work as part of a team, as well as independently, using own initiative.**
- **Highly numerate with strong diligence / attention to detail.**
- **Completion and recording of all company documentation as required.**
- **Flexibility (prepared to perform any other reasonable requested duties as requested).**
- **Strong / confident IT skills (Inc. Excel experience).**
- **Education: GCSE or equivalent.**
- **Experience: Shopify: 1 year (preferred) - Retail/Wholesale 1 year (preferred) - E-commerce/Social Media 1 year.**
- **Knowledge / experience of Canva / Mailchimp / Photo room.**

**Employee Benefits: -**
- **Full time contract (Monday to Friday) with flexibility aligned to business requirements.**
- **Annual Holiday Allowance.**
- **Employee Benefits Scheme.**
- **Pension Scheme.**
- **Training provided to include relevant product knowledge and company policies / procedures.**

**Job Types**: Full-time, Apprenticeship

Pay: From £24,000.00 per year

**Benefits**:

- Casual dress
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- Digital marketing: 1 year (preferred)
- Marketing: 1 year (preferred)

Work Location: In person

Application deadline: 31/05/2024



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