Customer Service Assistant

3 months ago


Manchester, United Kingdom WeBuyAnyCar Full time

**About The Role**:
**As a Customer Service and Admin Assistant your main duties will be**:

- To authorise customer payments using the WBAC purchasing system which involves the following:

- Reviewing and ensuring all the correct documentation is present for each purchase
- Checking finance settlement agreements and clearance letters
- Allocating the correct finance company for payment
- Reviewing VAT documentation.
- Placing payments on hold when necessary
- Dealing with vehicle purchaser queries
- Chasing payments on hold to resolve before due date
- Responding to or action statutory requests for information and fines
- Working 2 days per week within the Admin team
- Working 2 hours each 3rd weekend is required
- Other Ad hoc admin/finance duties as required

**General**:

- To be professional and polite at all times.
- To adhere to and maintain confidentiality at all times.
- To undertake any other duties as may be reasonably requested.

**Person Specification**:

- Good organisational and communication skills.
- Ability to work in a fast paced environment.
- Excellent attention to detail.
- Ability to be flexible within the role.
- Able to prioritise workloads and achieve tight deadlines.
- Be able to competently use Microsoft Word and Excel.
- Manage high volumes of transactions within a high pressured environment.
- Efficient with a strong work ethic.

**About Us**:
We are the UK’s favourite car-buying service and we are growing FAST We have over500 branches and are opening more sites each month

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.

Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.

**Extra Benefits**:

- Discounted Gym Membership
- Team social events budget available to all
- Monthly & Annual Bonuses, Incentives & Rewards
- Buy More Holiday Scheme + Accrue Extra for Length of Service
- Healthcare Cash Plan
- Cycle to Work scheme
- Pension Scheme



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