Transport Support Operator

4 days ago

Spalding, United Kingdom Fowler Welch Full time

Company Description
Fowler Welch - a multi award winning supply chain specialist working with retailers, wholesalers and manufacturers across the UK. We live by a simple set of values: to delight our customers, maximise our efficiency, be socially responsible and to promote being an employer of choice.

We are currently recruiting for a **Transport Support Operator** on a full time, permanent basis at our **Spalding** site.

**Job Description**:
Do you have great communication skills?

Are you interested in being a part of the supply chain network for everyday produce?

Do you want to work with an outstanding transport team to deliver an efficient, compliant and customer-focused operation that provides transport solutions to food retailers across the UK?

If YES, then this role could be for you.

The Transport Support Operator role has been introduced to the Fowler Welch operational structure to provide opportunities for individuals to enter the dynamic world of transport. The role is designed to expose new entrants to the industry to different areas of the Transport Operation, including Despatch, Tracking and Compliance - as well as acting as a first step in an exciting new career within the ever changing Transport Industry The role has an in depth competency framework which gives employees a clear development and training plan tailored to support the operation whilst encouraging personal growth.

The working pattern we are looking to fill is a **4 days on, 4 days off 07:00 to 19:00 shift rotation**. Salary starting from £20,500 dependant on experience.

As a Transport Support Operator you key duties will be:

- Dispatching outbound drivers, ensuring that correct paperwork is issued, and that all instructions regarding collections and deliveries are clear and understood.
- Monitoring the progress of our fleet at all stages of their journey's.
- Ensuring any delays or issues potentially affecting performance are escalated appropriately
- Utilise customer or retailer systems to ensure that bookings are made, amended, or progress updated as necessary
- Assist in resolving operational issues as appropriate, liaising with drivers, customers, delivery points or other stakeholders as required.
- Collating and presenting KPIs or other operational information as directed, to demonstrate performance and improvement opportunities
- Liaise with internal departments as required, to ensure performance is optimised - including Warehouse, Finance, Fleet, KAMs
- Assist other operational departments as directed, to ensure operational or legal compliance is to the highest standard. Examples may include: assisting with vehicle downloads, vehicle condition checks, investigating incidents, dealing with vehicle breakdowns etc.

**Qualifications**:
We are looking for people who enjoy working as part of a team whilst keeping responsibility for your own workload, and who can use their knowledge and initiative under pressure in fast moving office environment.

Ideally you will have experience of using IT packages including Microsoft Office Word and Excel to an intermediate skill level.

Additional Information**
In return for your hard work and dedication, we offer the added bonus of an excellent benefits package, which include - but are not limited to - the following**:

- Free Fowler Welch Healthcare Cash Plan
- Free life insurance as a Fowler Welch employee equal to three times your basic salary.
- Competitive pension scheme
- ‘Cycle 2 Work’ Scheme - save up to 42% on the cost of a new bike and necessary equipment.
- Recognition schemes for our exceptional employees - monthly winners receive £100 of shopping vouchers.

When our staff have passion for what they do they work with more care and attention which is reflected to our clients, **Click APPLY NOW to #JoinOurWinningTeam and begin your career today

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