Patient Safety Quality and Improvement
3 months ago
This role will play an integral part in the introduction of the National Patient Safety Strategy, with a particular focus on the development, introduction and embedding of the Patient Safety Incident Response Framework (PSIRF). The role will also support the development and delivery of patient safety and human factors programmes within North East Ambulance Service.
To provide effective monitoring and analysis of the trusts learning outputs from Safety investigations, complaints, Learning from Deaths, safeguarding, claims and coronial processes and ensure that key learning messages are captured, reported and shared effectively. Responsible for the management of the content for the Trust’s ‘Patient Safety Learning’ pages on the intranet ensuring that it is kept current and relevant.
To work collaboratively with the Divisional Governance Teams, coroners & claims team, safeguarding team and the complaints team to ensure triangulation of all incident data within the Trust and to collate, analyse, interpret and report on Safety related qualitative and quantitative data and information, identifying and analysing trends or themes.
Lead on a variety of learning responses including after action reviews, thematic reviews and multi-disciplinary team discussions. Supporting the development and implementation of learning responses as part of the Patient Safety Incident Response Plan and leading on a variety of learning responses as required.
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more
Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.
We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.
We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.
Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".
Please refer to the attached Job Description for the full details and responsibilities for this role.
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