Warehouse Operative

We are currently hiring for an experienced Warehouse Operative in a fast paced environment on a rota basis with variable shifts daily from 7am to 9pm.

**Description of the role;**

**Job purpose**:To be responsible, as required by the warehouse manager, to receive and process, locate, pick, and pack parcels for despatch, and deal with any returned customer orders.

**General role**:

- To deliver excellent service, and follow the organisational framework in the warehouse
- To solve issues with problem orders wherever possible and refer them to supervisor if unable to deal with them.
- Maintain a positive, proactive approach to all tasks.
- Communicate any issues or improvements to your Supervisor.
- To ensure good health and safety practices and that all passageways and working areas are kept clean and clear of obstructions.
- To ensure supplies of consumables are available and re-order as necessary.
- To remove any faulted items from stock and up-date website quantities as appropriate.
- To record daily figures to monitor activity within warehouse.
- To inform the supervisor on stock issues such as sizing, quality, fast or slow sellers, re-stocking needs and rates of returns.
- To assist in the training of staff.
- To inform the supervisor of any issues or needs regarding warehouse premises including security, storage, staff facilities, maintenance, health and safety, waste management, repairs and renewals of equipment and consumables on a daily basis.
- To assist with the monthly warehouse stocktake.
- To attend staff meetings as required.
- To perform any other duties typical of the post when required.

**Processing**:

- To ensure that all incoming stock has been processed in a timely manner.
- Ensure all processes are carried out e.g. carrying out necessary checks as requested, labelling and bagging correctly, locating and filling all relevant paperwork.

**Pick and pack**:

- To check the website at regular times throughout the day to print off orders, labels etc. on a regular basis.
- Help ensure that all customer orders taken up till 6pm are despatched the same day.
- To organise picking and packing of orders in the most efficient way.
- To ensure that all orders have been picked and bagged for collection by couriers by the end of the day.

**Returns**:

- To highlight returns on invoices and pass them to the admin staff for refunding.
- To re-pack and label perfect returned goods and return them to stock.
- Assist with the put away of good returns back into stock.
- To remove any faulted or marked items from returned stock, ensuring the relevant area is marked with a sticker or noted on the label, before hanging the goods on the appropriate rails.
- To repair and clean any faulted or marked goods as appropriate to return goods when possible to stock.
- To pack and label any waste goods for disposal and record for the returns supervisor.

Pay: £11.96 per hour

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Overtime

Work Location: In person

Reference ID: WHOpJan24