Facilities Officer

**The role**

We have an exciting opportunity that has arisen for a **Facilities Officer **to join our dedicated Facilities Team. You will support in ensuring Southern Housing’s offices are well managed and run effectively and efficiently, providing a safe and comfortable working environment for staff. You will support the delivery of an excellent facilities management service to meet business needs and provide outstanding customer service.

Some key duties will include:

- Arranging and coordinating a variety of service requests, including health and life safety systems and installations to ensure our offices always remain compliant with legislation and best practice.
- Carrying out periodic testing of alarms and other life safe installations in line with the requirements and ensure suitable certification is in place.
- Ensuring operational requirements and arrangements for door access, alarm and CCTV systems across the portfolio are completed in line with agreed procedures.
- Managing access across a dispersed office portfolio. Consider requests for and print access, ID cards and badges and file electronic authorisations. Issue visitor and contractor passes where access is deemed necessary and maintain records in/out.
- Act as point of contact for various external contracts and services such as the Landlord, DX, Royal Mail, commercial refuse and recycling etc.

**What you’ll need**
- Experience of day-to-day management of a complex supply chain and various stakeholders internally.
- Experience of working in a pressured reactive environment and organising tasks based on priorities.
- Excellent customer service skills and a can-do approach.
- You’ll be solution-focussed, with adaptable thinking to resolve issues.
- Confident communication skills to be able to liaise effectively with colleagues in other teams, contractors and other stakeholders.

**In your supporting statement, it is important that you address how you meet the above criteria providing examples.**

**Advert closing date: 3rd March 2024 at 23:59**

**About us**

At Southern Housing, our residents are at the **heart** of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own** **We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.

**What's in it for you**

**Pension**

**Life**
**assurance**

**Healthcare cash plan**

**Eyecare & dental**

**Birthday**
**leave**

**Retailers discounts**

**Cycle**
**to work**

**Buy & sell**
**annual leave**

**Season ticket loan**

**In-house academy & career development**

**Flexible working**

**Inclusion & Diversity**

We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it’s about celebrating differences of thought, opinion, experience and perspective of each individual.

We’re all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.