![Capital SFLU Group](https://media.trabajo.org/img/noimg.jpg)
Customer Liaison Officer
2 months ago
**The Company**:
**Capital SFLU Group** are a rapidly growing, diverse business specialising in 3 main sectors, **Utilities, Logistics and Shopfitting.**
Due to business growth, an exciting opportunity has arisen in our Utilities sector for a full-time **Customer Liaison Officer** to work on the field on our upcoming Gas projects.
**The Role**:
You will be the face of our business. The role will be ensuring we hit and exceed all our customer targets. Your day-to-day duties will include:
- Arriving on site before projects begin, communicating with customers ensuring they are made aware that their gas service will be affected while the project is taking place.
- Identifying vulnerable customers and ensuring they get all the support they need while their service is affected.
- Doing regular customer surveys to capture data on how satisfied our customers are with our service and identifying where we can improve as a business.
- Working closely with management, communicating back to head office customer feedback.
- Being our eyes and ears on the ground reporting back any non-compliance or unprofessional behaviour on site.
Working hours will be 8AM-5PM Monday-Friday with a 1-hour lunch break, however you must also be available to work occasional weekends. You will be covering Dudley and the surrounding areas and will be provided with a company vehicle.
**The person**:
You will come from a customer service background. You will be professional, approachable, and extremely organised. You will also:
- Have a full UK driving License. (Essential.)
- Have experience in the Utility sector (Preferred.)
You are provided with all your Uniform and PPE.
**Job Types**: Full-time, Fixed term contract
**Salary**: £12.50-£13.50 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
**Experience**:
- Customer service: 2 years (preferred)
Licence/Certification:
- UK Driving License (required)
Work Location: On the road
Reference ID: CapCLO01
-
Customer Liaison Office
4 months ago
Dudley, United Kingdom Bridge of Hope Full time** Our client who is one of the largest FM providers in the UK are currently recruiting for a Customer Liaison Officer to join their team on Temp to Perm or permanent **for the right person to be based on one of their clients sites in Birmingham, West Midlands.** - To provide consultation and support to residents prior to, during and after works to their...
-
Housing Officer
3 months ago
Dudley, United Kingdom Serco Plc Full time**Salary**: £25,500 **Working hours**: Full Time, 37.5 hours per week (typical working hours Mon - Fri 08:00 - 18:00. You will be required to be on call rota on average every 10 weeks) You are required to have a valid UK driving licence for this role. You will be provided with a company car. On behalf of the Home Office, Serco manages the Asylum...
-
Payroll Officer
2 months ago
Dudley, United Kingdom Pertemps Network Group Full time**Job Description**: **Payroll Officer/HR Support** **Salary Negotiable: Dependant on experience (up to £33k)** **Permanent Position: Dudley/Tipton** This thriving manufacturing company is looking for an experienced and competent payroll officer capable of processing all payroll functions including pensions. As the Payroll Officer, you will join our...
-
Administrator/ Customer Service
3 weeks ago
Dudley, United Kingdom Major Recruitment Oldbury Full timeMajor Recruitment Oldbury are delighted to be recruiting for a professional SME in the central Dudley area who are seeking an Administrator/ Customer Service person to assist in support and organisation of their busy office. Duties and tasks will be varied and will include: Use of MS Office- Word and Excel Answering the phones and general customer service...
-
Administrator/ Customer Service
3 weeks ago
Dudley, United Kingdom Major Recruitment Oldbury Full timeMajor Recruitment Oldbury are delighted to be recruiting for a professional SME in the central Dudley area who are seeking an Administrator/ Customer Service person to assist in support and organisation of their busy office.Duties and tasks will be varied and will include:Use of MS Office- Word and ExcelAnswering the phones and general customer service...
-
Administrator/ Customer Service
3 weeks ago
Dudley, Dudley, United Kingdom Major Recruitment Oldbury Full timeMajor Recruitment Oldbury are delighted to be recruiting for a professional SME in the central Dudley area who are seeking an Administrator/ Customer Service person to assist in support and organisation of their busy office.Duties and tasks will be varied and will include:Use of MS Office- Word and ExcelAnswering the phones and general customer service...
-
Customer Service
3 months ago
Dudley, United Kingdom Pertemps Network Group Full time**Job Description**: **CUSTOMER SERVICE ADVISOR** **KINGSWINFORD** **SALARY Up to £23K** **Position Summary / Purpose** An exciting opportunity has arisen within a busy Customer Service Team, which is rapidly growing. We are looking for a self-motivated and driven individual. This role would suit an enthusiastic, self-motivated, extremely organised...
-
Customer Service
3 months ago
Dudley, United Kingdom Broadbean for Commercial Services Group Full timeTo provide comprehensive information and guidance on all council and some other services to the public, partner organisations, councillors and internal customers. This will involve interpreting customers needs and initiating appropriate service delivery. - Providing access to all council and partner services. - Receiving and accurately recording enquiries...
-
Office Administrator
3 months ago
Dudley, United Kingdom Advanced Seals and Gaskets Limited Full time**Job description** Office Administrator **Responsibilities**: - Answer and direct phone calls with professionalism and excellent phone etiquette - Coordinate with Sales department to assist in answering customer queries/enquiries - Liaise with production department to assist customers in obtaining delivery dates/ETA of goods - Maintain filing systems and...
-
Customer Service Representative
3 months ago
Dudley, United Kingdom Innovoffices ltd Full time**About us** Innovoffices is a small business in Dudley. We are professional, agile, innovative, and our goal is to Welcome to Innovoffices, the vibrant new business center hub nestled in the heart of Dudley Town center, right within the Trident Shopping Centre on High Street. Designed to cater to the diverse needs of business startups, existing small...
-
Housing Officer
2 months ago
Dudley, United Kingdom Clearwater People Solutions Full timeOur client is currently recruiting for a Housing Officer to work a 6 month contract based around the Dudley area. The Housing Officer will be responsible for investigating and dealing with a wide range of tenancy issues including noise and anti-social behaviour issues. The Housing office must have experience within social housing sector. **Key...
-
Internal Sales Support
2 weeks ago
Dudley, United Kingdom Adecco Full timeInternal Sales Support Monday to Friday 9.00am to 5.00pm £ (phone number removed) DOE Dudley Office Based Permanent Are you a customer-focused individual with experience in sales support and customer service? Our client, an organisation based in Dudley, is seeking a dedicated and enthusiastic Internal Sales Support to join their dynamic and busy...
-
Security Officer
4 months ago
Dudley, United Kingdom BM Stores Full time**We are currently recruiting for a Retail Security Officer to join our store team in Dudley.** **This is a full time, permanent position and gives great flexibility to work shifts in the daytime, evenings and at weekends.** **As Retail Security Officer, you will work alongside our Store Management Team to meet loss prevention objectives and ensure the...
-
Office Administrator
2 months ago
Dudley, United Kingdom Zantahealthcare Ltd Full timeOFFICE ADMINISTRATOR WHO REALLY CARES We’re a forward looking company dedicated to delivering compassionate, high quality care to clients. Now, we’d like someone who can look after us - maintaining our positive, friendly image by acting as first point of contact for visitors, customers and vendors, in person, online, and on the phone. Someone to keep...
-
Customer Service Administrator
3 months ago
Dudley, United Kingdom First Call Contract Services Limited Full timeFirst Call Contract Services are working with a business based in Dudley who are currently looking for an experienced Customer Service Administrator. Hours of Work: Monday-Friday 09:00am-17:00pm Rate of Pay: £10.42 per hour 12-week temp to perm **Responsibilities**: - General Administration duties. - Processing customers’ orders. - Filing and...
-
Customer Service Advisor
3 months ago
Dudley, United Kingdom Interaction Recruitment Full time**Customer Service Advisor - Home Working / Full Time** **Role Profile**: ***Must be based in Dudley** **Contract**: Temporary to Permanent **Hourly Rate**: £10.42ph - Paid Weekly **Full Time**: Monday - Friday - Must be fully flexible between 8am-6pm; **Paid Training**: 2 weeks of full time office based training 9am - 5pm. Home working after...
-
Customer Service Representative
2 months ago
Dudley, United Kingdom Ak Travel Full timeAn exciting opportunity has become available for a Sales Customer Service to join the team. Duties will include: - Dealing with customers face to face and over the phone showing good customer service skills - Ability to speak Urdu/Punjabi - Experience in using Microsoft Excel/Word/access - Using online software to serve customers - Filing and organisation...
-
Office Administration
4 weeks ago
Dudley, Dudley, United Kingdom Pertemps Full timeTemporary£12phOffice AdministrationThe Role:Pertemps are recruiting for an experienced office administrator on behalf of a manufacturing company in the Dudley area.Main Responsibilities:Dealing with general customer queries by telephone and email.Genral administrative duties- filing, photocopying, scanningGood attention to detail.Excellent organisational...
-
Tlo/clo
3 months ago
Dudley, United Kingdom TSR Full timeJob Overview: We are seeking a highly organized and detail-oriented individual to join our team as a TLO/CLO (Technical Liaison Officer/Client Liaison Officer). In this role, you will be responsible for managing the technical and client-related aspects of our operations. You will work closely with both internal teams and external clients to ensure smooth...
-
Payroll Officer
2 weeks ago
Dudley, Dudley, United Kingdom Pertemps Full timePayroll and Accounts ExecutiveDudleySalary £35k (Depending on experience)A Payroll & Accounts Specialist required to join a busy team in Dudley. In this role you will be joining a well established business that has been in the industry for over 40 years. You will play a vital role in processing the weekly payroll and assisting with day-to-day duties in the...