Customer Service Advisor

6 months ago


Rugeley, United Kingdom Infinity Recruitment Consultancy Limited Full time

Our client, with offices based in Rugeley, is seeking an experienced Customer Service Advisor to join them on a full time temporary basis working 37.5 hours per week Monday to Friday (weekly rota of 8am-4.15pm (week 1) and 8.45am-5pm (week 2).

As Customer Service Advisor, you will be responsible for triaging new client instructions, validating customer claims and instructing third parties, investigating queries, updating customers on progress, prioritising and coordinating workloads, updating internal systems with job information and documentation, processing claims information. dealing with queries and supporting administrative duties.

To be considered for the role of Customer Service Advisor, you will have strong communication and organisational skills, you will have previous experience of dealing with incoming calls and making outbound update calls and performing office related administration and customer related duties. You will have strong and effective communication skills and will be PC literate in MS Office.

In return, our client offers a starting salary of up to £11,50ph.

Send your CV now for consideration. Immediate start required.

**Job Type**: Temporary contract
Contract length: 2-3 months

**Salary**: £11.50 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- Rugeley, Staffordshire (required)

Work Location: In person

Reference ID: DA2241



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