Customer Service

3 weeks ago


London, United Kingdom The Air Conditioning Company Full time

The Air Conditioning Company are looking for an intelligent, enthusiastic individual to work within our service and maintenance department.

**Your role will include**:

- Speaking to prospective and existing customers over the phone and occasionally face-to-face
- Creating quotations
- Customer relations management
- Scheduling engineer appointments
- Liaising directly with our engineer teams
- Data entry
- Handling of confidential information and works costing
- Liaising with suppliers and ordering stock for the warehouse

**You must**:

- Be fluent in both oral and written English
- Be well-spoken, with an excellent telephone manner
- Be IT literate and highly proficient fluent in Microsoft Office
- Be highly numerate with fine attention to detail
- Be hard-working and able to work independently and as a team
- Be reliable and preferably live within 30 minutes of our offices in NW7
- Have strong organisational and sales skills

It would be a huge advantage if you have prior experience in the air conditioning industry or building trade and managing mobile teams. Full training will, however, be provided.

**Application**:
Office hours are 8:45 - 5:30 Monday to Friday.

**Salary**: £25,000.00-£30,000.00 per year

Schedule:

- Monday to Friday

COVID-19 considerations:
Working from home when necessary.

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 3 years (preferred)

Work Location: One location

Reference ID: admin



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