Customer Representative
2 weeks ago
We are seeking a Customer Representative to join our team. As a Customer Representative, you will be responsible for providing exceptional customer service and support to our clients. If you are a detail-oriented individual with excellent phone etiquette and data entry skills, we encourage you to apply.
**Duties**:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Engage with customers in various face to face channels
- Provide accurate information about products and services
- Collaborate with internal teams to ensure prompt resolution of customer concerns
- Identify opportunities to upsell or cross-sell products and services based on customer needs
**Skills**:
- Strong analytical skills to understand and assess customer requirements
- Excellent phone etiquette and the ability to communicate effectively with customers
- Ability to work well under pressure in a fast-paced environment
- Strong problem-solving skills and the ability to handle difficult situations with professionalism
Join our team as a Customer Representative and contribute to our commitment to delivering exceptional customer service.
**Salary**: From £24,963.77 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 11/04/2024
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