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Senior Administrator

4 weeks ago

StainesuponThames, United Kingdom Hays Specialist Recruitment Limited Full time

Temporary Senior Administrator, up to £32,000 pa, 6-7 months maternity cover, Staines
**Your new company**
Your new company is a large international organisation providing energy, logistics and technology solutions to customers and suppliers around the world.
**Your new role**
In your new role you will be supporting the Commercial Manager in the efficient people, process and physical resource management of the National Accounts division. This is a maternity cover for the next 6-7 months. Your key responsibilities will include:

- Assist in the efficient roll out of agreed tactics to implement strategy
- Support, develop and work on higher-level solution on every query or resolution.
- Handle inbound calls from National Account customers or outbound calls where applicable.
- Assist with month end processes.
- Deal with customer escalations, complaints, delivery and credit issues.
- Work on company project working groups to provide operational and process efficiency.

**What you'll need to succeed**
In order to be successful you will need:

- Previous experience as a Senior Administrator or Office Manager.
- Excellent customer service skills.
- Strong interpersonal and stakeholder management skills.
- Strong written and oral communication skills.
- Proficient IT skills including use of Microsoft Office base platforms: Word, Excel, Outlook.
- Previous administration experience within energy, fuel, logistics or similar industry is desirable.

**What you'll get in return**
In return you will receive an excellent opportunity in an international organisation with a competitive salary.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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