Repairs Customer Advisor
3 days ago
Morgan Hunt require an Repairs Customer Advisor for Housing Trust based in Sutton
Pay Rate: 11.85ph 1.37 WTR Total 13.28ph PAYE
Hours 36 - 8:45am to 5pm Mon to Fri
Location: Sutton
Duration: 3 months on going contract
***Main Duties and Responsibilities**
***
- Manage customer interaction through a customer relationship management system (HCRM), housing management system (Northgate), repairs ordering system (MCM), and other in-house systems, produce correspondence as necessary and collate statistical/management information.
- Provide customers with clear and accurate feedback about the timing and processing of their query, keeping them informed as much as possible during the process.
- Manage and support the channel shift agenda through promoting its benefits to customers.
- Liaise effectively with colleagues in other teams within trust and the Council; with external agencies and contractors, to ensure quality services are delivered.
- Ensure information on the HCRM system, MCM and Northgate and EDMS Management Information system database is up to date and accessible.
- Assist colleagues with administration duties including, Tenants Notifications, Estate Walkabout information, Surveyors Appointments, Estate services queries, Minute taking Invoicing, Call outs, and Tenant Satisfaction Surveys.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
-
Customer Service Advisor
7 days ago
London, United Kingdom Classic Shoe Repairs Full time**Classic Shoe Repairs** - London's leading leather goods repair company, requires a bright, enthusiastic, well-spoken and presentable **Customer Service Advisor** to join this famous, family-run business providing service for some of the world’s finest brands and most demanding customers. To assist in the operation, housekeeping and development of the...
-
Customer Service Advisor
5 days ago
London, United Kingdom Classic Shoe Repairs Full time**Classic Shoe Repairs** - London's leading leather goods repair company, requires a bright, enthusiastic, well-spoken and presentable **Customer Service Advisor** to join this famous, family-run business providing service for some of the world’s finest brands and most demanding customers. To assist in the operation, housekeeping and development of the...
-
Customer Service Advisor Repairs
5 days ago
London, United Kingdom MMP Consultancy Limited Full timeMMP Consultancy are looking to recruit a Customer Service Advisor to join a housing association based in London on a temporary to permanent contract. Key Responsibilities: - Providing excellent customer service to all residents in relation to Repairs and Housing enquiries - Raising repairs orders, whilst diagnosing at first call - Liaising with tradesmen to...
-
Housing Repairs Customer Service Advisor
6 months ago
West London, United Kingdom Pertemps Network Group Full time**Housing Repairs Customer Service Advisor**: - V851015381 Applicants **£21 Per Hour** - Full Time**Temporary** **West London, Greater London** **Public Sector And Council** **Job Description**: **This is a HOUSING REPAIRS customer service advisor position** **Responsibilities** 1.1 Looking for 6 repairs officers to provide a single point of contact...
-
Repairs Advisor
7 months ago
London, United Kingdom Akton Recruitment Full time**Repairs Advisor** **Lewisham** **£20 Per Hour **Key Responsibilities** To act as first point of contact for residents to receive and resolve calls from internal and external customers including Raising repairs orders; variation requests, no access reports, requests for additional jobs and provide detailed advice to customer queries. To undertake...
-
Repairs Advisor
2 days ago
East London, United Kingdom MMP Consultancy Full timeMMP Consultancy are working with a public-sector organisation to recruit a Repairs Advisor to work on a temporary contract based in London. **Responsibilities**: - Raise repairs in line with the organisation's policies, procedures, and obligations - Investigate and diagnose repair matters such as condensation and unidentified leaks - Provide timely and...
-
Repairs Advisor
5 days ago
London, United Kingdom MMP Consultancy Limited Full timeMMP Consultancy are working with a public-sector organisation to recruit a Repairs Advisor to work on a temporary contract based in London. **Responsibilities**: - Raise repairs in line with the organisation's policies, procedures and obligations - Investigate and diagnose repair matters such as condensation and unidentified leaks - Provide timely and...
-
Experienced Customer Aftersales Advisor
7 months ago
London, United Kingdom Classic Shoe Repairs Full time**Company Overview** Classic Shoe Repairs have been going for nearly 60 years, we have established ourselves as the go-to destination for the repair and restoration of some of the world's most luxurious designer brands. Our unwavering commitment to exceptional craftsmanship, unparalleled attention to detail and customer service has earned us a prestigious...
-
Repairs Advisor
7 months ago
London, United Kingdom Novax Recruitment Ltd Full time**Repairs Advisor** **Lewisham** **£18 P/H (Umbrella)** **rota will either be 8-4 or 9-5 with one long day (8-5) to make up the hours of 36. Wednesdays are always 9-5.** **Experience and knowledge** - Having repairs knowledge would be ideal - Contact Centre experience is vital. - Customer Service experience essential
-
Repairs Service Advisor
3 weeks ago
London, Greater London, United Kingdom CRA GROUP LIMITED Full timeJob RequirementsAre you a skilled professional looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? We are seeking a talented Repairs Service Advisor to join our team at CRA GROUP LIMITED. In this role, you will provide expert advice and guidance to customers, responding to a wide range of service requests and...
-
Customer Service Advisor
3 days ago
London, United Kingdom Customer Management Resourcing (CMR) Full time**Customer Service Advisor** **Salary: Up to £22,000** **Hours: Monday - Friday, shifts between 8am - 6pm** Our client is searching for a passionate and talented customer focused individual who will engage with customers while providing excellent support for their outstanding utility company. They are looking for someone who enjoys delivering high quality...
-
Shoe Repairer
7 months ago
London, United Kingdom Classic Shoe Repairs Full timeYou will be joining this famous, family-run business that has been providing service for some of the world's finest brands and most demanding customers for nearly 60 years. Classic Shoe Repairs - London's leading leather goods repair company has an opportunity in their Finishing department. We are looking for a shoe repairer with great finishing skills and...
-
Customer Service Advisor
3 days ago
London, United Kingdom MMP Consultancy Limited Full timeMMP Consultancy are looking to recruit a Customer Service Advisor to join a housing association based in London on a temporary to permanent contract. The Customer Service Advisors are responsible for providing an exceptional service to the organisations current customers in relation to Repairs and Housing enquiries. Ensuring all queries are dealt with in a...
-
Expert Mortgage Advisor
2 weeks ago
London, Greater London, United Kingdom Online Mortgage Advisor Full timeWe are recruiting for an Expert Mortgage Advisor to join our team at Online Mortgage Advisor. As an advisor, you will be responsible for providing high-quality advice to clients on various types of mortgages and protection products.You will need to have a minimum of 2 years of mortgage advisory experience and be fully CeMap qualified. We are looking for...
-
Senior Financial Advisor
2 weeks ago
London, Greater London, United Kingdom Online Mortgage Advisor Full timeJoin Our TeamWe are looking for experienced mortgage advisors to join our team at Online Mortgage Advisor. As a Senior Financial Advisor, you will be responsible for providing high-quality mortgage advice to clients across the UK.Estimated Salary: £45,000 - £65,000 per annum (dependent on experience and qualifications)Company OverviewWe are a...
-
Shoe Repairer
7 months ago
London, United Kingdom Classic Shoe Repairs Full timeYou will be joining Classic Shoe Repairs, a family-run business that has been providing shoe repair services for some of the world's finest luxury brands for over 60 years and are based in Camden. Classic Shoe Repairs - London's leading leather goods repair company has an opportunity in their Finishing department. We are looking for a shoe repairer with...
-
Customer Service Assistant
7 months ago
London, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...
-
Customer Service Assistant
7 months ago
London, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative! Are you an ambitious, driven, and highly competitive team player with a passion for delivering exceptional customer service? We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence. **About Us**: At Switch Advisor, we are...
-
C/service/repairs Advisor
4 days ago
London, United Kingdom Pertemps London Full time**Customer Service/Repairs Advisor 3 Month Contract London/Hybrid £16.00 per hour** An immediate opportunity for an experienced customer service /resident's advisor to join this leading council situated in West London Ideally your previous customer service experience will come from a local council/public sector/facilities or repairs sector. This role is...
-
Customer Service Advisor
6 months ago
London, United Kingdom Peabody Full time**Peabody**has an exciting opportunity for a **Customer Service Advisor** on either a** full time, permanent** **basis**based in **Ealing Gateway,** **London. **In return you will receive a competitive salary of circa **£24,400 per annum.** - Do you have demonstrable experience in customer service?- Do you have experience using IT systems?- Do you have...