Community Fundraising Officer

1 month ago


Nottingham, United Kingdom Adecco UK Full time

**Community Fundraising Officer**

**14 hours per week (Monday to Friday)**

**Hybrid Working**

**Competitive salary + Benefits**

Adecco Nottingham, have an amazing exclusive opportunity with our client, who are based in Nottingham. We are searching for a Community Fundraising Officer who is driven by quality, service and want to work as part of a caring team.

Our client offers an attractive benefits package, fantastic working hours, and hybrid working.

Here's some of the key responsibilities for the role:

- Provide support and expert advice to individuals and organisations fundraising 'in aid of' university causes, or those that show an interest in doing so.
- Monitor use of fundraising platforms such as Just Giving.
- Monitoring of social media platforms (predominantly Facebook) for messages from supporters.
- Contribute to the designing of supporter journeys, from the point of initial interest to thanking and stewarding, monitoring these and refining as necessary.
- Update the department's CRM database with actions resulting from any one-to-one contact with alumni, donors, and supporters.
- Keep track of significant milestones in supporter's fundraising journeys and establish key touch points for communication.
- Manage the experience of community fundraising supporters by identifying supporter needs/requests
- Monitor stocks of a small range of supporting branded materials used by supporters.
- Monitor internal and external service levels and processes, recommending changes as appropriate.
- Manage changes relating to policy, legislation, or regulation.
- Work with the Information Management Team and other University governance teams to ensure compliance for all activities.
- Partner with the Communications Team and Donor Relations Team to identify effective ways of stewarding supporters.
- Excellent organisational skills, showing attention to detail and accuracy in work.
- Proficient use of IT - Microsoft Office and large databases.
- Articulate with an excellent level of written and spoken English and an ability to communicate professionally at all levels in an organisation.
- Excellent interpersonal skills, including the ability to communicate with sensitivity to families who may be bereaved or have a seriously ill relative.
- Problem solving skills.
- Adaptability and flexibility of approach.
- Ability to manage a diverse and varied workload
- Experience of working in a customer or supporter-focused environment
- Experience of working independently and dealing with unforeseen problems and circumstances, by taking decisions and thinking creatively.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Zelika Douglas


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