Customer Collections Representative
4 months ago
**Customer Collections Agent**
**Office based**:Blythswood Square, Glasgow City Centre
**Salary**:£10.90 per hour, plus earn up to £250 bonus per month
**Monday to Friday**: 35 hours per week, between 8am - 8pm _**No weekends**_
CCA Recruitment are looking for experienced passionate individuals who have previous experience working in a customer service focused role, whether you come from contact centre or retail, we are looking for those who can demonstrate their customer focused behaviours where they can demonstrate this on throughout calls with customers and help to resolve their financial queries/issues.
**You will be responsible for**:
- Providing customers with solutions to their financial difficulties
- Take ownership of customer accounts
- Excellent negotiation skills and empathy required
- Dealing with vulnerable customers
**In return, you will receive**:
- 20 days Holidays + 8 bank holidays
- Sage Employee discounts (online discounts etc)
- Pension schemes
- Cash Incentives running
- Progression Opportunities
- Daily lunch provided
**If you are interested in this fantastic opportunity with our client, get in touch with CCA Recruitment Group as interviews happening now**
- No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business._
- **Disclaimer**_
**Job Types**: Full-time, Permanent
**Salary**: £10.90 per hour
**Benefits**:
- Canteen
- Casual dress
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Private medical insurance
- Referral programme
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Yearly bonus
Work Location: In person
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