Current jobs related to Service Delivery Administrator - Loughton - Syte Link

  • Customer Service Specialist

    3 weeks ago

    Loughton, United Kingdom Randstad Delivery (GBS) Remote Work Freelance Full time

    Job Title: Customer Service SpecialistLocation: LoughtonShift: 9am - 5pm, Mon - FriPay Rate: £11.79 per hourContract: 12 Months RESPONSIBILITIES: You are responsible for providing support in customer service functions in order to continueto provide our customers with the very best service possible. To achieve this you will beexpected to; ? Work methodically...

  • Customer Service Representative

    3 weeks ago

    Loughton, Shropshire, United Kingdom Randstad Delivery (GBS) Full time

    Job Title: Customer Service SpecialistLocation: UKShift: 9am - 5pm, Monday to FridayPay Rate: £11.79 per hourContract: 12 MonthsResponsibilities:You will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded. To achieve this, you will:Work methodically to ensure that standard operating...

  • Customer Service Representative

    3 weeks ago

    Loughton, Shropshire, United Kingdom Randstad Delivery (GBS) Full time

    Job Title: Customer Service SpecialistLocation: UKShift: 9am - 5pm, Monday to FridayPay Rate: £11.79 per hourContract: 12 MonthsResponsibilities:You will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded. To achieve this, you will:Work methodically to ensure that standard operating...

  • Customer Service Representative

    3 days ago

    Loughton, Shropshire, United Kingdom Randstad Delivery (GBS) Full time

    Job Title: Customer Service SpecialistLocation: LoughtonShift: 9am - 5pm, Mon - FriPay Rate: £11.79 per hourContract: 12 MonthsResponsibilities:You will be responsible for delivering exceptional customer service by providing timely and effective support to our clients. Your key responsibilities will include:Ensuring that standard operating procedures are...

  • Customer Service Representative

    3 days ago

    Loughton, Shropshire, United Kingdom Randstad Delivery (GBS) Full time

    Job Title: Customer Service SpecialistLocation: LoughtonShift: 9am - 5pm, Mon - FriPay Rate: £11.79 per hourContract: 12 MonthsResponsibilities:You will be responsible for delivering exceptional customer service by providing timely and effective support to our clients. Your key responsibilities will include:Ensuring that standard operating procedures are...

  • Customer Service Representative

    6 days ago

    Loughton, Shropshire, United Kingdom Randstad Delivery (GBS) Full time

    Job Title: Customer Service SpecialistLocation: LoughtonShift: 9am - 5pm, Mon - FriPay Rate: £11.79 per hourContract: 12 MonthsResponsibilities:You will be responsible for providing exceptional customer service and support to our clients. Your key responsibilities will include:Ensuring that standard operating procedures are followed and workload is...

  • Customer Service Representative

    6 days ago

    Loughton, Shropshire, United Kingdom Randstad Delivery (GBS) Full time

    Job Title: Customer Service SpecialistLocation: LoughtonShift: 9am - 5pm, Mon - FriPay Rate: £11.79 per hourContract: 12 MonthsResponsibilities:You will be responsible for providing exceptional customer service and support to our clients. Your key responsibilities will include:Ensuring that standard operating procedures are followed and workload is...

  • Customer Service Representative

    1 week ago

    Loughton, Shropshire, United Kingdom Randstad Delivery (GBS) Full time

    Job Title: Customer Service SpecialistLocation: LoughtonShift: 9am - 5pm, Mon - FriPay Rate: £11.79 per hourContract: 12 MonthsResponsibilities:You will be responsible for providing exceptional customer service and support to our clients. Your key responsibilities will include:Providing timely and effective support to customers via phone, email, and other...

  • Customer Service Representative

    1 week ago

    Loughton, Shropshire, United Kingdom Randstad Delivery (GBS) Full time

    Job Title: Customer Service SpecialistLocation: LoughtonShift: 9am - 5pm, Mon - FriPay Rate: £11.79 per hourContract: 12 MonthsResponsibilities:You will be responsible for providing exceptional customer service and support to our clients. Your key responsibilities will include:Providing timely and effective support to customers via phone, email, and other...

  • Customer Service Representative

    2 weeks ago

    Loughton, Shropshire, United Kingdom Randstad Delivery (GBS) Full time

    {"title": "Customer Service Specialist", "description": "Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Randstad Delivery (GBS). As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key...

  • Customer Service Representative

    2 weeks ago

    Loughton, Shropshire, United Kingdom Randstad Delivery (GBS) Full time

    {"title": "Customer Service Specialist", "description": "Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Randstad Delivery (GBS). As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key...

  • Director of Service Delivery

    7 days ago

    Loughton, Shropshire, United Kingdom Refuge Full time

    Director of Service DeliveryRefuge is seeking a highly experienced and skilled Director of Service Delivery to lead our service delivery team. As a key member of our senior leadership team, you will be responsible for providing strategic leadership and direction to our service delivery operations.Key Responsibilities:Lead and manage the service delivery team...

  • Director of Service Delivery

    7 days ago

    Loughton, Shropshire, United Kingdom Refuge Full time

    Director of Service DeliveryRefuge is seeking a highly experienced and skilled Director of Service Delivery to lead our service delivery team. As a key member of our senior leadership team, you will be responsible for providing strategic leadership and direction to our service delivery operations.Key Responsibilities:Lead and manage the service delivery team...

  • Director of Service Delivery

    7 days ago

    Loughton, Shropshire, United Kingdom Refuge Full time

    Director of Service DeliveryRefuge is seeking a highly experienced and skilled Director of Service Delivery to lead our service delivery team. As a key member of our senior leadership team, you will be responsible for providing strategic leadership and direction to our service delivery operations.Key Responsibilities:Lead and manage the service delivery team...

  • Director of Service Delivery

    7 days ago

    Loughton, Shropshire, United Kingdom Refuge Full time

    Director of Service DeliveryRefuge is seeking a highly experienced and skilled Director of Service Delivery to lead our service delivery team. As a key member of our senior leadership team, you will be responsible for providing strategic leadership and direction to our service delivery operations.Key Responsibilities:Lead and manage the service delivery team...

  • Director of Service Delivery

    7 days ago

    Loughton, Shropshire, United Kingdom Refuge Full time

    Director of Service DeliveryRefuge is seeking a highly experienced and skilled Director of Service Delivery to lead our service delivery team. As a key member of our senior leadership team, you will be responsible for providing strategic leadership and direction to our service delivery operations.Key Responsibilities:Lead and manage the service delivery team...

  • Director of Service Delivery

    7 days ago

    Loughton, Shropshire, United Kingdom Refuge Full time

    Director of Service DeliveryRefuge is seeking a highly experienced and skilled Director of Service Delivery to lead our service delivery team. As a key member of our senior leadership team, you will be responsible for providing strategic leadership and direction to our service delivery operations.Key Responsibilities:Lead and manage the service delivery team...

  • Director of Service Delivery

    7 days ago

    Loughton, Shropshire, United Kingdom Refuge Full time

    Director of Service DeliveryRefuge is seeking a highly experienced and skilled Director of Service Delivery to lead our service delivery team. As a key member of our senior leadership team, you will be responsible for providing strategic leadership and direction to our service delivery operations.Key Responsibilities:Lead and manage the service delivery team...

  • Director of Service Delivery

    7 days ago

    Loughton, Shropshire, United Kingdom Refuge Full time

    Director of Service DeliveryRefuge is seeking a highly experienced and skilled Director of Service Delivery to lead our service delivery team. As a key member of our senior leadership team, you will be responsible for providing strategic leadership and direction to our service delivery operations.Key Responsibilities:Lead and manage the service delivery team...

  • Director of Service Delivery

    7 days ago

    Loughton, Shropshire, United Kingdom Refuge Full time

    Director of Service DeliveryRefuge is seeking a highly experienced and skilled Director of Service Delivery to lead our service delivery team. As a key member of our senior leadership team, you will be responsible for providing strategic leadership and direction to our service delivery operations.Key Responsibilities:Lead the development and implementation...

Service Delivery Administrator

4 months ago

Loughton, United Kingdom Syte Link Full time

**Service Delivery Admin Job Specification**

**Who we are**

Syte Link is a £10 million turnover forward-thinking business, offering a range of environmental services including skip hire, hazardous waste disposal and more to the construction sector.

We provide a unique centralised hub that offers our construction customers the most comprehensive services, tools and materials for their construction sites. We keep building projects moving

We are on a mission to fix the problems of the industry by improving the customer journey, we exist to seamlessly supply construction site services that solve our customers problems and create value for our suppliers.

The business is built on the foundations of integrity, inclusive and positive ethos, openness and accountability and by working as a team - delivering continual growth, solid profitability, whilst being focussed on the welfare of our employees, our impact on the environment and our contribution to causes we believe in.

Our passion is the quality of our service with a vision to becoming a true market leader, evolving towards our ultimate goal of being the go-to construction site marketplace in the UK.

To ensure we maintain a culture grounded in the philosophy of the founders, our company will continue to be built upon our company values/6 pillars of success.

**Our 6 pillars of success are**:

- Do that little bit more - Always does a bit more than is expected as what goes around comes around
- Develop a growth mindset - Become the best version of yourself as personal income never exceeds personal growth
- Make it happen - Be a proactive doer, as dedicated action is the root cause of success
- Communicate well - Understand the value of quality communication, as it is a critical part of success
- Build a positive team spirit - Understand that the team dynamic is the foundation to building a company
- Take responsibility - Treat things as your own, as ownership shows maturity

**The overall result required from this role**:
To deliver exceptional, consistent, and award-winning Customer Experience by supporting the Service Delivery and Sales functions in delivering a highly effective information and document-based distribution service to our customers, that is cost-efficient in the delivery of excellence to our customers and the commercial interests of the Business.

**Responsibilities**:

- Deliver a high consistent volume of calls answered in line with company targets, understanding customer needs and knowledge of real-time reporting.
- Ensuring that all tickets and documents are completed with the agreed service level agreement, resolving customer queries and requests efficiently and effectively.
- Manage and support resources for Supplier accounts including licenses and insurances, gathering and cataloguing information to update internal systems.
- Provide a high-quality distribution service in line with company expectations, by being fully compliant in company processes and knowledge base.
- Deliver a professional and award-winning experience through all customer-related interactions, by using a customer-first mentality to make decisions.
- Ensure that absence levels are kept in line with the company guidelines, following all policies in place.

**Job Type**: Part-time

**Salary**: £11.50-£12.50 per hour

Expected hours: 20 - 25 per week

**Benefits**:

- Casual dress
- Company pension
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Reference ID: SDA2024
Expected start date: 14/03/2024