Front of House Assistant

4 months ago


Lothian, United Kingdom thl UK & Ireland Limited Full time

Do you have a passion for travel? Love meeting new people? Want to share your knowledge of this beautiful country with visitors? Then we have to perfect role for you

Thl are the largest self-drive motorhome hire company in the UK with a reputation for delivering top quality vehicles for hire and sale.

We are currently recruiting **Front of House Assistants** to create memorable experiences for our guests. With full and ongoing training from us you will manage guest expectations from pre-arrival right through to pick up and return.

**The role**:

- Carry out licence and passport checks. Where necessary, liaise with the Insurance company to ensure guests are qualified to drive.
- Conduct final checks on vehicles to ensure they are ready for hire.
- Meet & Greet guests. Build rapport to confidently advise on and sell Liability Reduction options, as well as our shop items. Process payments and Rental Agreements.
- Demonstrate the Motorhome functions and be on hand to answer any questions our guests might have.
- Inspect the vehicle on return from hire, be prepared to deal with accident and damage scenarios.
- Resolve customer issues directly with limited requirement for escalation.
- Collect client feedback.
- General reception duties.
- Possess excellent customer service skills.
- Be friendly and engaging.
- Be confident in conflict resolution.
- Have good knowledge of I.T & Microsoft packages.
- Be resilient and flexible in a fast paced and demanding environment.
- Have a good eye for detail.
- Full UK driver’s license with 2 years driving experience.
- Foreign language skills would be a bonus.

**Immediate starts available.**

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free flu jabs
- Health & wellbeing programme
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Day shift

Licence/Certification:

- Driving Licence (required)

Work Location: In person



  • Lothian, United Kingdom thl UK & Ireland Limited Full time

    Do you have a passion for travel? Love meeting new people? Want to share your knowledge of this beautiful country with visitors? Then we have to perfect role for you! Thl are the largest self-drive motorhome hire company in the UK with a reputation for delivering top quality vehicles for hire and sale. We are currently recruiting **Front of House...


  • Lothian, United Kingdom thl UK & Ireland Limited Full time

    Do you have a passion for travel? Love meeting new people? Want to share your knowledge of this beautiful country with visitors? Then we have to perfect role for you! Thl are the largest self-drive motorhome hire company in the UK with a reputation for delivering top quality vehicles for hire and sale. We are currently recruiting **Front of House...


  • Lothian, United Kingdom thl UK & Ireland Limited Full time

    Supporting the Front of House Manager, the management of client expectations is at the forefront of all you undertake. With the ability to engage and create a welcoming environment, you will support and guide customers through a seamless transaction of collecting and returning their motorhomes. **Responsibilities** **Uphold all aspects of customer service,...


  • Lothian, United Kingdom thl UK & Ireland Limited Full time

    Supporting the Front of House Manager, the management of client expectations is at the forefront of all you undertake. With the ability to engage and create a welcoming environment, you will support and guide customers through a seamless transaction of collecting and returning their motorhomes. **Responsibilities** **Uphold all aspects of customer service,...


  • Lothian, United Kingdom Atalian Servest Full time

    **Job Reference: SEC/IB/14-06/878/4** **Job Title: Security Front of House** **Location: Site Based** **Site Address: Lothian Road** **Postcode: EH3 8BQ** **Pay Rate: £10.90** **Contract: Permanent** **Hours per week: Monday,Tuesday,Wednesday,Thursday,Friday - 09:00 - 17:00 - 40 hours per week** **Business Overview** The Atalian Servest workforce...


  • Lothian, United Kingdom thl UK & Ireland Limited Full time

    Do you have a passion for travel? Love meeting new people? Want to share your knowledge of this beautiful country with visitors? Then we have to perfect role for you! Thl are the largest self-drive motorhome hire company in the UK with a reputation for delivering top quality vehicles for hire and sale. We are currently looking for seasonal crew to join our...

  • Bartenders/ Barmaids

    3 months ago


    Lothian, United Kingdom Rio Steakhouse Edinburgh Full time

    Join Our Team as a **Restaurant Bartender/Barmaid** at RIO Brazilian Steakhouse! At RIO Brazilian Steakhouse, we believe that the journey to a perfect dining experience begins long before our succulent steaks land on your plate. It commences with a remarkable team that comprehends the essence of our culinary offerings, the origins of our top-quality,...

  • Service Team Leader

    4 months ago


    Lothian, United Kingdom Morrisons Full time

    **About The Role**: **Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career?** Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? We're looking for Team Leaders to lead our Service teams and drive our service performance forward for our...


  • Lothian, United Kingdom Space Solutions Full time

    **About Us** Our team provides full support and management of FM contracts. We can take full operational and commercial responsibility for service delivery, managing in-house teams and any supply-chain partners. Quality and efficiency are at the core of our business, and we continuously seek ways to improve the value and flexibility of our service. Our...

  • Cleaner

    3 months ago


    East Lothian, United Kingdom OCS Full time

    **Job Reference: CL/SH/25-04/1150/23** **Job Title: Cleaner** **Location: Mobile** **Region Covered: East Lothian/MidLothian** **Pay Rate: £12.00** **Hours per week: Variable Shift Rota - 08:00 - 16:30 - 40 hours per week** **Business Overview** Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a...


  • West Lothian, United Kingdom Hays Full time

    Excellent opportunity for an Assistant Site Manager Your new company This constructioncompany is renowned for its innovative approach to building and infrastructureprojects. With a strong emphasis on sustainability and cutting-edge technology,they have successfully completed numerous high-profile projects across varioussectors, including residential,...


  • West Lothian, United Kingdom HAYS Full time

    Excellent opportunity for an Assistant Site Manager Your new company This constructioncompany is renowned for its innovative approach to building and infrastructureprojects. With a strong emphasis on sustainability and cutting-edge technology,they have successfully completed numerous high-profile projects across varioussectors, including residential,...

  • Care Assistant

    4 months ago


    West Lothian, United Kingdom ScotForce Healthcare Full time

    **Up to £15.13 per hour** **Travel Expenses** **Bank Holiday Rates** **ScotForce Healthcare are recruiting for the best Care Assistants in the West Lothian area.** ScotForce Healthcare offer rewarding career opportunities for healthcare professionals across Scotland. Our success is owed to our simple philosophy of care: “**_We Care for our People so...

  • Labourer

    4 months ago


    East Lothian, United Kingdom Setsquare Recruitment Full time

    General Labourer Gullane, East Lothian £14per hour 9 month contract A leading new build housing contractor is looking to add to their site team in Gullane, East Lothian. If you have experience on site and are looking for a long term contract, guaranteed weekly pay & good weekend over time rates if you choose to work then this is the job for you. CSCS...

  • General Labourer

    4 months ago


    East Lothian, United Kingdom Setsquare Recruitment Full time

    General Labourer Gullane, East Lothian £14per hour 9 month contract A leading new build housing contractor is looking to add to their site team in Gullane, East Lothian. If you have experience on site and are looking for a long term contract, guaranteed weekly pay & good weekend over time rates if you choose to work then this is the job for you. CSCS...


  • West Lothian, Scotland, Scotland, United Kingdom Hays Full time

    Excellent opportunity for an Assistant Site Manager Your new company This constructioncompany is renowned for its innovative approach to building and infrastructureprojects. With a strong emphasis on sustainability and cutting-edge technology,they have successfully completed numerous high-profile projects across varioussectors, including residential,...

  • Franchise Caterer

    2 weeks ago


    Livingston, West Lothian, West Lothian, United Kingdom Pumpherston Golf Club Full time

    ApplyCatering Supervisor/Catering Manager/Franchise CatererPumpherston Golf Club Ltd is currently seeking a new partner to apply for our Catering Contract which will service members, guests, visitors and the public.The position requires the applicant(s) to deliver all aspects of the food operation at Pumpherston Golf Club in line with our vision and...

  • Support Worker

    3 months ago


    West Lothian, United Kingdom Hierarchy Business Solutions Limited TA Hierarchy Support Services Full time

    Hierarchy Support Services are seeking applicants to provide support for our housing support service and support at home and in the community, to assist adults with learning disabilities, additional support needs and mental health issues. You will have the capability to be able to manage varying support situations as they arise and be experienced in dealing...

  • Labourer

    4 months ago


    West Lothian, United Kingdom Setsquare Recruitment Full time

    General Labourer East calder EH53 £13.40- £14 per hour Ongoing work If you have experience on site and are looking for a long term contract, guaranteed weekly pay & good weekend over time rates if you choose to work then this is the job for you. CSCS Card or Certificate is required. Main duties include - Moving material - Unloading deliveries -...


  • West Lothian, United Kingdom Mercedes-Benz of Edinburgh Newbridge Full time

    Answer all internal calls coming into the dealership, working alongside another switchboard operative Direct each call to the relevant person or dept in a prompt and professional manner Greet all customers in a warm manner befitting of the MercedesBenz brand Upload photo images of our vehicles to our website Process weekly stationery orders Assist with...