Front of House Assistant
7 months ago
Do you have a passion for travel? Love meeting new people? Want to share your knowledge of this beautiful country with visitors? Then we have to perfect role for you
Thl are the largest self-drive motorhome hire company in the UK with a reputation for delivering top quality vehicles for hire and sale.
We are currently recruiting **Front of House Assistants** to create memorable experiences for our guests. With full and ongoing training from us you will manage guest expectations from pre-arrival right through to pick up and return.
**The role**:
- Carry out licence and passport checks. Where necessary, liaise with the Insurance company to ensure guests are qualified to drive.
- Conduct final checks on vehicles to ensure they are ready for hire.
- Meet & Greet guests. Build rapport to confidently advise on and sell Liability Reduction options, as well as our shop items. Process payments and Rental Agreements.
- Demonstrate the Motorhome functions and be on hand to answer any questions our guests might have.
- Inspect the vehicle on return from hire, be prepared to deal with accident and damage scenarios.
- Resolve customer issues directly with limited requirement for escalation.
- Collect client feedback.
- General reception duties.
- Possess excellent customer service skills.
- Be friendly and engaging.
- Be confident in conflict resolution.
- Have good knowledge of I.T & Microsoft packages.
- Be resilient and flexible in a fast paced and demanding environment.
- Have a good eye for detail.
- Full UK driver’s license with 2 years driving experience.
- Foreign language skills would be a bonus.
**Immediate starts available.**
**Job Types**: Full-time, Fixed term contract
Contract length: 6 months
Pay: £24,000.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- Free flu jabs
- Health & wellbeing programme
- Referral programme
- Sick pay
Schedule:
- 8 hour shift
- Day shift
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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Front of House Assistant
7 months ago
Lothian, United Kingdom thl UK & Ireland Limited Full timeDo you have a passion for travel? Love meeting new people? Want to share your knowledge of this beautiful country with visitors? Then we have to perfect role for you! Thl are the largest self-drive motorhome hire company in the UK with a reputation for delivering top quality vehicles for hire and sale. We are currently recruiting **Front of House...
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Lothian, United Kingdom thl UK & Ireland Limited Full timeDo you have a passion for travel? Love meeting new people? Want to share your knowledge of this beautiful country with visitors? Then we have to perfect role for you! Thl are the largest self-drive motorhome hire company in the UK with a reputation for delivering top quality vehicles for hire and sale. We are currently recruiting **Front of House...
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