Isit Contact Officer

1 month ago


South Tyneside, United Kingdom South Tyneside Council Full time

ISIT Contact Officer - 18.5 hpw
(Contact and Referral, Integrated Safeguarding Intervention Team, Town Hall and Civic Offices)
£24,496 pa pro rata

Work pattern: Monday, Tuesday (full day) & Wednesday (morning)

Temporary post for 12 months to cover Maternity leave

You will receive and handle all initial Children and Families Social Care contacts and referrals entering the Integrated Safeguarding Intervention Team (ISIT) via telephone or written communication, recording the information accurately on the children’s social care record system.

Prioritising the most vulnerable and at risk, recommending appropriate advice and action, escalating to social workers for advice as necessary, to ensure all contacts are sign posted to or transferred to the appropriate service or person for action.

For an informal discussion about the role, please contact Rachael MacLennan, Practice Manager on (0191) 4244613 or Gaynor Riddlesden, Senior Practitioner on (0191) 4244724.

Closing date: Noon, 10 March 2023.

Interviews are to take place on 30 March 2023.



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