Customer Service Support

4 weeks ago

Burnley, United Kingdom Sell UK Property Ltd Full time

**Job description**

**Job Title: Customer Service Support**

**PQE: 1 years’ experience in an administrative-type role**

**Salary: Salary: £22,000**

**Location: Burnley, Lancashire (Head Office)**

**Hours: 8:30am to 5pm**

**The Business**

Our Company is part of a Group of Companies specialising in all aspects of property purchase & management. We have offices based in Burnley and in Middlesbrough and manage a large portfolio of properties in both regions. Recently, we have just celebrated our 2000+ property mark as a Group

We offer a fully client based serviced approach to investing in properties. We acquire properties from the open market, renovate them to a set standard, pass them onto our lettings department for maintenance and management and then re-sell the properties to investors. We retain full management of the property.

We have various departments, including Property Surveyance, Renovations, Lettings, Maintenance, Rent Collections, Property Management, Legal and Sales & Marketing. We do everything in-house.

Due to our success, we have been featured on the popular BBC TV Show Homes Under the Hammer. The BBC really liked our model and has featured our Company in 3 episodes within a 12-month period - a BBC record A further 2 episodes were filmed and released thereafter.

**The Role**

General Admin Day to day BAU (Business as Usual)

Logging information, organising tasks, and updating tickets.

Knowledge and experience of a property background will be beneficial

Good Communication and professional manner are the key for this role.

Actively taking initiative to be on top of all tasks and processes will be requirement of this role.

**About You**

1. Excellent communication

2. Good customer service

3. Professional phone manner

4. Data Entry

5. Assigning of tickets (training provided)

6. Good at following processes

7. General IT skills

8. Good typing speed

9. Team player

10.Good at coordinating the team members.

**Key Skills Required**
- Communication skills - be able to talk to a range of people professionally and communicate verbally and in writing to an excellent standard with a high level of attention to detail. Professional phone manner, able to coordinate between the team.
- Organisational skills - be able to manage multiple tasks, track tasks and deliver results in a timely manner. Log information and assign tickets.
- Free pay day lunch once a month
- Free continental breakfast every day
- Company events
- Regular ‘treat days’ within teams
- Medical Care
- Support, training & professional development
- Regular 1-1 reviews with manager to discuss career progression
- Mileage fully covered if travelling at work
- Additional pay if working on Saturdays
- Free Parking on site
- Flexible Working
- 31 Days Holiday (Inc Bank)
- Birthday as Holiday
- On Site Canteen
- Working in a long, established and reputable business

**Salary**: From £22,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Burnley, BB12 7TY: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Customer Service Support

  • Customer Service Advisor

    3 weeks ago

    Burnley, United Kingdom Reed Business Support Full time

    **HOT NEW JOBS** Burnley - Multiple Customer Service and Administration vacancies £21-£23k dependent on experience **This company are about to put East Lancashire on the map and can really catapult your career dramatically** Our client, a Global Financial Services Software Developer worth trillions of pounds have just won 2x Billion Dollar contracts and as...

  • Customer Service Specialist

    4 days ago

    Burnley, United Kingdom Total Care and Support Ltd Full time

    6G internet is the only UK Air fibre home internet network, offering unbeatable prices & ultra-fast upload speeds. We have just hit an exciting peak and are looking for driven, dedicated and passionate individuals to help us develop our leading future proof internet network. We are currently looking to expand our Customer Support/Account Management team....

  • Customer Service Support

    2 weeks ago

    Burnley, United Kingdom Sell UK Property Ltd Full time

    **Job description** **Job Title: Customer Service Support** **PQE: 1 years’ experience in an administrative-type role** **Salary: Salary: £22,000** **Location: Burnley, Lancashire (Head Office)** **Hours: 8:30am to 5pm** **The Business** Our Company is part of a Group of Companies specialising in all aspects of property purchase & management. We...

  • Customer Service Support

    1 week ago

    Burnley, United Kingdom Sell UK Property Ltd Full time

    **Job description** **Job Title: Customer Service Support** **PQE: 1 years’ experience in an administrative-type role** **Salary: Salary: £22,000** **Location: Burnley, Lancashire (Head Office)** **Hours: 8:30am to 5pm** **The Business** Our Company is part of a Group of Companies specialising in all aspects of property purchase & management. We...

  • Customer Service Support

    1 week ago

    Burnley, United Kingdom Sell UK Property Ltd Full time

    **Job description** **Job Title: Customer Service Support** **PQE: 1 years’ experience in an administrative-type role** **Salary: Salary: £22,000** **Location: Burnley, Lancashire (Head Office)** **Hours: 8:30am to 5pm** **The Business** Our Company is part of a Group of Companies specialising in all aspects of property purchase & management. We...

  • Customer Service Officer

    2 weeks ago

    Burnley, United Kingdom To Me To You Support Ltd Full time

    **Platinum BUPA private healthcare - Modern Burnley high street centre office - FANTASTIC earnings potential & career progression - friendly relaxed team** **We have an amazing opportunity for somebody to join our 5-star reviewed recruitment agency based in Burnley!** IF you have an office based customer service background/ Customer Service background OR...

  • Customer Service Officer

    1 week ago

    Burnley, United Kingdom To Me To You Support Ltd Full time

    **Platinum BUPA private healthcare - Modern Burnley high street centre office - FANTASTIC earnings potential & career progression - friendly relaxed team** **We have an amazing opportunity for somebody to join our 5-star reviewed recruitment agency based in Burnley!** IF you have an office based customer service background/ Customer Service background OR...

  • Customer Service Operational Support Administrator

    2 days ago

    Burnley, United Kingdom Liberata Full time

    **Job Title: Customer Service Operational Support Administrator** **Vacancy reference number: 00631** **Salary: £23,138 - £26,995 dependant on experience** **Location: Hybrid - Burnley Office Based** **Contract type: Full Time 37 hours - Permanent** **The Vacancy**: **Fancy a role where you support to really make a difference?** **Want a role where...

  • Customer Service

    18 hours ago

    Burnley, United Kingdom Octane Recruitment Full time

    **Customer Service Vacancy - Burnley** **Salary**: £20,995 + bonus Working hours -Monday - Friday between 8am - 6pm (shift basis) 1 in 4 weekends. Reference - OC12642 We are currently recruiting for a Customer Service Advisor for our client's contact centre in the Burnley Area. This Customer Service Advisor role is working for a family owned, motor...

  • Customer Service

    2 days ago

    Burnley, United Kingdom Utility Warehouse Full time

    Company Description **Salary**: £23,000 - £25,000 depending on experience **Location**: Burnley, Empire Business Centre, 2 Empire Way, Burnley, BB12 6HA Your first 8 weeks will be onsite training in our Burnley office, followed by onsite OR hybrid working with a minimum 1 day a week in the office Hours: 40 hours across 5 days per week across Monday to...

  • Customer Service Advisor

    1 week ago

    Burnley, United Kingdom Liberata Full time

    **New year, new role** **Fancy a role where you really make a difference?** **Have what it takes to deliver exceptional customer service?** **Looking for a great work life balance? You have come to the right place, as we are only open MONDAY to FRIDAY 8:30-5:30 and don’t work Bank Holidays.** **Your new job description**: Become part of our Liberata...

  • Customer Service Advisor

    2 weeks ago

    Burnley, United Kingdom Liberata Full time

    **Time for a new role, a rewarding one?** **Fancy a role where you really make a difference?** **Have what it takes to deliver exceptional customer service?** **Looking for a great work life balance? You have come to the right place, as we are only open MONDAY to FRIDAY 8:30-5:30 and don’t work Bank Holidays.** **Your new job description**: Become part...

  • Customer Service Advisor

    1 week ago

    Burnley, United Kingdom Liberata Full time

    **Job Title: Customer Service Advisor** **Vacancy reference number: LIB 984937** **Salary: £22,050- £22,628 pro-rata following a successful Probation period** **Location: Burnley** **Contract type: Permanent / Full Time** **The Vacancy**: **New year, new role** **Fancy a role where you really make a difference?** **Have what it takes to deliver...

  • Customer Service

    2 weeks ago

    Burnley, United Kingdom mpeople recruitment limited Full time

    Customer Service Representative - **Temporary Maternity Cover - 9 Months**: - **Monday - Friday**: - **8am - 4pm / 9am - 5pm**: - **Work from home / hybrid working available following successful training period**: - **Salary: £10.50 per hour** **Your Responsibilities**: - Receiving inbound calls regarding enquiries - Acting as a pivotal point of...

  • Customer Service

    1 week ago

    Burnley, United Kingdom mpeople recruitment limited Full time

    Customer Service Representative - **Temporary Maternity Cover - 6 - 9 Months**: - **Monday - Friday**: - **9am - 5pm**: - **Work from home / hybrid working available following successful training period**: - **Salary: £11.25 per hour** **Your Responsibilities**: - Receiving inbound calls regarding enquiries - Acting as a pivotal point of contact for...

  • Customer Service

    1 week ago

    Burnley, United Kingdom mpeople recruitment limited Full time

    Customer Service Representative - **Temporary Maternity Cover - 9 Months**: - **Monday - Friday**: - **8am - 4pm / 9am - 5pm**: - **Work from home / hybrid working available following successful training period**: - **Salary: £10.50 per hour** **Your Responsibilities**: - Receiving inbound calls regarding enquiries - Acting as a pivotal point of...

  • Customer Service Advisor

    2 weeks ago

    Burnley, United Kingdom Liberata Full time

    Time for a new role, a rewarding one?Fancy a role where you really make a difference? Have what it takes to deliver exceptional customer service? Looking for a great work life balance? You have come to the right place, as we are only open MONDAY to FRIDAY 8:30-5:30 and don’t work Bank Holidays.Your new job description:Become part of our Liberata Customer...

  • Customer Service Advisor

    2 months ago

    Burnley, United Kingdom Priority Recruitment Full time

    **Full time, 37.5 hours per week** **Opportunity to go Hybrid/Remote After Completion Of Training** Are you someone that can excel in a fast paced environment where the goal is to really support customers rather than make sales? Love being on the phone with customers but hate to cold call? **Role Responsibilities**: - Communicate directly with customers...

  • Customer Service Advisor

    1 week ago

    Burnley, United Kingdom Priority Recruitment services Full time

    **Call Centre Advisor (No cold calling)** **Full time, 37.5 hours per week** **Opportunity to go Hybrid/Remote After Completion Of Training **Are you someone that can excel in a fast paced environment where the goal is to really support customers rather than make sales? Love being on the phone with customers but hate to cold call? **Role...

  • Customer Service Advisor

    1 week ago

    Burnley, United Kingdom VEKA AG Full time

    **Customer Service Advisor**: On-site **The role**: - Join our team and become a valued member of our customer-focused organisation dedicated to delivering excellence every day! As a Customer Service Advisor, your primary role is to provide our customers with an exceptional experience by assisting them in choosing and sourcing our products. You will be...