Customer Service Officer

3 weeks ago


Burnley, United Kingdom To Me To You Support Ltd Full time

**Platinum BUPA private healthcare - Modern Burnley high street centre office - FANTASTIC earnings potential & career progression - friendly relaxed team**

**We have an amazing opportunity for somebody to join our 5-star reviewed recruitment agency based in Burnley**

IF you have an office based customer service background/ Customer Service background OR you may be fresh out of uni/college and are bubbly and enthusiastic then please read on...

**Recruitment is a fantastic career with huge advancement opportunities, starting as a Customer Service Administrator you can expect to learn every element of what we do, giving you the fundamental skills to be a core part of our small fun team for years to come**

**ABOUT US...**

**To Me To You Support Ltd is THE highest Google reviewed/rated care agency in the North West **, since early 2017 we have supplied Care Assistant's, Support Workers and nurses on an 'agency' basis to homes across Lancashire and Greater Manchester

We are a family run company and we have a branch in Burnley high street, Lancashire and we employ over 120 key workers

**WHAT IS THE JOB?**

some of your duties as a **Customer Service Administrator** would be -:

- telephone interviewing applicants
- face to face meetings with new recruits
- Assisting the admin team to process staff DBS checks & referencing
- Working closely with the the two team leaders assisting them fill staffing rotas & handle staffing issues/account management
- Obtaining sales leads by networking with new agency staff we take on, making sales calls to build on your existing account and therefore organising and conducting new client meetings
- heavily using Microsoft Office 365 programs like outlook, word, excel
- working in a fast paced but fun office where there is always something else to do

**WHAT IS IN IT FOR ME?**

As a growing recruitment agency you will have the opportunity to advance quickly and the potential to build your own account very quickly we will give you the tools necessary to be really successful, all you need is a strong work ethic and drive to succeed

**You will have a good basic salary, Platinum BUPA private healthcare for you AND your close family, monthly bonus when the team hits target, free (PROPER) coffee, lots of paid lunches, 'dress down' every-day, fully paid company events**

**SOUNDS GOOD SO FAR HOW DO I APPLY...**

GOOD here is what we need-: an experienced and organised person with ideally a year or so office experience in customer service or sales, **you must be IT proficient **as we use a multiple monitor setup (makes your like easier) and using Microsoft Office and cloud based company CRM's heavily on a daily basis, you must be outgoing and personable and friendly both on the phone and when visitors come in to register

**Oh and be up for having some light hearted laughter in the office its a busy job so we regularly have paid nights out, paid lunches, company gifts to staff etc**

**Job Types**: Full-time, Permanent

Pay: From £23,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Employee discount
- Private medical insurance

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus

Work Location: In person

Expected start date: 17/06/2024


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