Tour Guide at The Royal Mint Experience
1 week ago
**PMP Recruitment are looking to employ a number of Tour Guides/Retail staff to work minimum of 6 hours per week at the Royal Mint Experience. You will be required to be flexible and be able to work between Monday - Sunday**
The position is both to guide members of public around and also work as a retail assistant in the company's busy gift shop.
The pay rate for this position is £9.74ph, there is also a bonus structure in place.
Purpose of the Job:
- To deliver a memorable and enjoyable experience for all guests through a guided tour and performance.
- Ensure that all guests and potential guests to the attraction receive the highest level of customer service at all times.
- Key Accountability's:
- Embrace the idea of ‘the team’ and actively work to ensure the success of the attraction. With a conscientious attitude, follow the script given and be open to receiving feedback from the management team.
- Ensure you are always punctual ready to start working at the time your shift starts.
- Ensure the highest standards of presentation are maintained throughout the attraction at all times.
- Be courteous and professional to guests at all times.
- Observe and report to the General/Duty Manager immediately any incidents which may affect the presentation, other employees or guests of the visitor attraction.
Person Specification:
Essential
- Experienced in drama/acting/live entertainment
- Ability to engage members of the public and to gather an audience
- Commitment and passion to performance and learning
- Creativity and Enthusiasm
- A flexible, hands-on, can-do approach
- Initiative and positivity
- An excellent work-ethic and desire to develop skills
- Personable, presentable and highly professional
- Able to work weekends, school holidays and evenings as required
Desirable
- Experience in amateur dramatics
- Previous Experience of working in the Tourism Sector
- Experience in group management to maintain tight booking times
- Ability to speak a foreign language
- Awareness of health and safety
- Storytelling/ Interest in History
Part-time hours: Minimum 6 hours per week
**Job Type**: Temporary contract
**Salary**: £9.74 per hour
**Benefits**:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
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