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Assistant Quality Officer

4 months ago

Hayes, United Kingdom Uniphar Group Full time

**Objective**:
The Assistant Quality Officer is an integral member of the Quality Team, dealing with specific GDP/GMP tasks associated with the Supply and Purchase of healthcare products.

**Main duties and Responsibilities**:

- CD license endorsements
- Customer/supplier approval
- Customer complaints investigation and closure
- Handling customer product returns
- Investigate temperature excursions
- To handle and action product recalls
- To authorise customer returns/credits and product destructions
- To review and sign off COCs for the sales departments
- To provide assistance / guidance to company personnel
- Trending and monitoring activities within the department
- To handle PV complaints
- QMS, change control, CAPA, deviations
- Risk assessments
- Other duties as instructed by the Quality Team Leader/Head of Quality & Compliance
- To carry out the relevant GDP SOP’s as instructed by the RP of the Company.
- Other duties which may be reasonably required from time to time by company managers, including delegated duties during the absence of colleague.

**Essential**:

- Experience in working as part of a team.
- Some experience in QMS, handling change controls, CAPA, deviations, risk assessments
- Some experience handling complaints, recalls, MHRA alerts and notifications
- Essential PC skills, including Microsoft Office, Excel and Outlook.
- Ability to quickly learn new processes and various IT systems.
- Good organisational skills.
- Good attention to detail.
- Good understanding of confidentiality.
- Able to work in a fast-paced environment.

**Desirable**:

- Knowledge and understanding of storage and distribution of pharmaceuticals under GDP
- Experience of using Q-pulse