Crisis Response Officer

3 weeks ago

London, United Kingdom British Red Cross Full time

**Crisis Response Officer**
**Location: UK Flexible Location**
**Contract type: Permanent**

**Hours: 35 hours per week**
**Salary: £28,000 per annum**
***
**Could you help us act in response when crisis strikes?**
We have a fantastic opportunity for a solution-focused person with project management experience to join us at the British Red Cross. The Crisis Response & Community Resilience (CRCR) team aids people in the space between hospital and home. We respond to the needs of people in need following a crisis. We maintain an extensive network of external connections across health, social care, and crisis services.

**A day in the life of a Crisis Response Officer will involve**:

- Working with the CRCR teams in the delivery of efficient, effective, and successful crisis planning, response and recovery function across the UK.
- Supporting area teams to implement national emergency planning and response services, policies and procedures. Providing hands on support and technical expertise to teams during a period of surge activity.
- Developing intimate knowledge of service delivery, working with area teams to ensure challenges, learning and good-practice are shared and that efforts are coordinated as required in the context of cross-area / national initiatives and partnerships are key elements of the role.
- Working collaboratively with the product team and internal stakeholders to ensure the initiatives are developed and effectively embedded within Crisis Response, as well as implementing any lessons learned.
- Leading on the Community Reserve Volunteer project, the Crisis Response Officer will support the continued improvement of the project, collaborating with internal stakeholders with a focus on the development of Community Reserve Volunteers.

Please Note:_ The post requires evening and some weekend work, being part of a regular 24-hour duty officer on-call rota and potential crisis response duties at any time throughout the year._

**To be a successful Crisis Response Officer, You’ll need**:

- Experience in project management
- Understanding of Health and Safety in relation to staff / volunteers working with vulnerable people within high risk communities
- Knowledge of local organisations and statutory services
- Working in multi-agency partnerships
- Able to respond to emergency situations with on call duty as required
- Experience of leading & motivating volunteers
- Able to work and travel extensively throughout the county, area and UK if required

**In return for your dedication and expertise, you’ll get**:

- **Holidays**:36 days annual leave (including bank holidays) + option to buy 5 extra days.
- **Pension scheme**:Up to 6% contributory pension.
- **Flexible working**:We do our best to accommodate your preferred work style.
- **Learning & Development**:Wide range of career opportunities + comprehensive learning.
- **Discounts**:Access to Blue Light Discount Card and employee benefits platform.
- **Wellbeing Assistance**:Access to mental health and wellbeing assistance.
- **Team Working**:Champion our mission in a collaborative team.
- **Cycle2Work**:Lease a bicycle through the scheme**.**:

- **Season ticket loan**:Interest-free loan for commuting expenses.

**Connecting human kindness with human crisis

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