Service Advisor
3 weeks ago
Are you passionate about cars? Do you possess a high level of customer service skills?
**Duties**
- Greet customers into the business.
- Organise bookings into the workshop.
- Sell service plans and other products to customers.
- Guide customers through the service and repair processes.
- Explain necessary repairs and services with a degree of technical knowledge to customers.
- Deliver exceptional service to all customers, everyday.
- Make outbound and take inbound calls to book customers into the workshop for service and repairs.
- Liaise with customers on their vehicles progress and collection time.
- Invoice customers and collect payment upon vehicle collection.
**Requirements**:
- Minimum of 2 years Service Advisor Experience
- Valid clean UK driving licence
- Basic computer skills
- Enthusiastic and friendly personality
- Keyloop experience an advantage, but not essential
**Compensation**
- You'll be rewarded with a competitive salary
- Regular team nights out
- Opportunities for training & development
**Working Hours**
Mon - Fri (08.00 - 18.00) + Alternative Saturdays (08.00 - 13.00)
**About Quest Motor Group**
As a family owned business since 1924, we deliver a first-class customer service and the most modern car and van retail experience within the UK. Our omnichannel approach to helping customers purchase vehicles seamlessly across our online channels and physical dealerships is what really sets us apart, delivering a no pressure and totally transparent approach to purchasing a vehicle. And once purchased, our state of the art workshop will provide the ultimate aftersales experience to keep vehicles running smoothly year-after-year.
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