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X5 Product Support Advisors

4 months ago

Braintree, United Kingdom Adecco Full time

Job Opportunity: Product Support Advisors

Location: Braintree, Great Notley
Position: Full-Time, Permanent
Company: Adecco Harlow in partnership with a highly credible business

About the Company: Join a prestigious, people-focused company recently relocated to brand new, modern offices. This is an exciting time to become part of a forward-thinking team with numerous opportunities for growth and progression.

Role Overview: Are you someone who enjoys identifying solutions and resolving technical queries? If so, we want you to join our client's team of Product Support Advisors.

Salary & Benefits:

Salary: £28,000
Working Hours: Monday to Sunday (5 days a week, with one weekend day every other week)
Shift Patterns: 8am - 4pm, 9am - 6pm, 10am - 7pm
Holidays: 22 days plus bank holidays (increasing with service)
Additional Benefits:
Employee discount reward scheme
Free parking
Pay day breakfast & free fruit on Wednesdays
Summer & Christmas parties
Access to a cafeteria at HQ
More benefits upon passing probationJob Responsibilities:

Handle customer calls regarding technical issues with their products
Raise and manage warranty claims
Maintain up-to-date administration spreadsheets
Act as the initial point of contact for engineers and warranty enquiriesAPPLY

Click on the apply button to be considered for this opportunity
Applications with be reviewing over the coming days & updates provided ASAP
Contact Jamie at Adecco Harlow directly

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website