Customer Service Advisor/administrator

7 months ago


Nuneaton, United Kingdom Red Rock Consultants Full time

Red Rock Consultants are recruiting for a Customer Service advisor / Administrator to work for our client in Nuneaton.

This is a temporary to permanent role, with an immediate start.

**Duties**:

- Scheduling work to engineers
- Scheduling work to sub-contractors
- Liaising with tenants, clients, contractors and external parties.
- Support other helpdesk functions on other contracts.
- Recording all communications, decisions, issues, delays and costs
- Liaise with Site contacts to arrange and book appointments for work to be carried out.
- Assisting with any other duties the contract needs support in regards to processing work orders from scheduling, completing, through to invoicing and payment

**Person Specification including Skills & Abilities**
- Customer service experience
- Experience with inbound & outbound calls
- Strong written & verbal communication
- Collaboration/ Teamwork

**Hours of work**
- Monday to Friday 8am to 5pm.

Please contact Kelly for additional information.

Red Rock Consultants are acting as an employment business in relation to this vacancy.

**Job Types**: Full-time, Permanent, Temporary contract, Temp to perm

**Salary**: £22,048.00 per year

**Benefits**:

- Canteen
- Company pension
- Private medical insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person



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