Business Support Lead

5 months ago

Thame, United Kingdom Russell Partnership Collection Full time

**Location**: Thame, Oxfordshire (office-based)

**Hours**: 9:00am - 5:30pm from Monday - Friday (full-time)

**Job Purpose**

Reporting to Gemma Margetson, you will lead our small Business Support Team to deliver high quality proactive Business Support to The Russell Partnership Collection. Responsibility for the coordination and management of facilities, governance and compliance, H&S and administrative support across the business.

**Opportunities**

Russell Partnership Collection is delighted to offer the opportunity to become part of a friendly, dynamic and expert team. As part of the business support team, you will have the opportunity to:

- Support in delivering some of the world’s largest and most exciting food and beverage projects and major events
- Work alongside industry experts to gain knowledge in fields such as nutrition, food sustainability, technology, food operations and hospitality
- Undertake personal development courses, qualifications, and workshops where relevant and desired to advance your skills and knowledge
- Gain a competitive employee benefit package, including extended annual leave entitlement and private medical insurance
- Work in a picturesque grade II listed Tithe Barn, refurbished to a modern office, in the desirable market town of Thame, Oxfordshire with access to private gardens and paddock for team use

**Company Background**

Russell Partnership Collection are the UK’s leading Food, Nutrition,Technology and Wellbeing Collection delivering creative and commercially viable results to over 600 clients across 30 countries.

Russell Partnership Collection encompasses Russell Partnership Consulting, Russell Partnership Technology, Russell Partnership Foundation and Therme RPC.

Russell Partnership Consulting was founded by Professor David Russell in 1989 and has achieved an unrivalled industry reputation with international reach, endorsed by prestigious committees and accredited associations. Russell Partnership Middle East was established in 2016 and operates our MENA region strategies, with the dedicated team based in Dubai South.

We deliver food strategies, masterplanning, commercial kitchen design and more across higher education, business and major events.

Russell Partnership Technology develops licensed software products and lead hospitality training programs for over 200 global clients. We deliver hospitality development programs that focus on strategic management and skillset optimisation. Our software products deliver training, knowledge transfer and real-time simulations. We deliver training and development programs with the world’s leading hotel and hospitality companies to drive continued professional development. Our programs include HOTS, REVSim and CHBA.

Russell Partnership Foundation are the Russell Partnership Collections not-for-profit entity utilising time and assets to deliver global social and environmental services and products.

Most recently, Therme RPC was delivered through a joint venture between Russell Partnership Collection and Therme Group. Therme RPC delivers transformational food and beverage strategies across all Therme Group Wellbeing resorts that are nutritious, delicious, sustainable, and accessible to all.

We’re not just a business, we’re a group of people who are passionate about connection, collaboration, and compassion. We inject vibrancy into our work through teamwork and innovation, “out of the box” thinking and warm client engagement.

**Office Environment**

Russell Partnership Collection are based at a serene Grade II* Listed Tithe Barn in the market town of Thame, Oxfordshire. Tithe Barn is a historical monument of the local area with over 500 years of history. Tithe Barn benefits from a private car park, gardens, and outdoor paddock for exclusive team use. Tithe Barn houses two modern and refurbished open-plan offices, private meetings rooms and a communal kitchen/dining area. The countryside is a 2-minute walk, offering opportunities for outdoor breaks, and a 5-minute walk from the high-street.

**The Team**

**Role and Responsibilities**
- Lead and manage Business Support team
- Proactively strive to develop and optimise Business Support processes and procedures
- Proactively manage, maintain, and optimise business infrastructure including Telecoms
- Oversea facilities & office management
- Oversea Associate onboarding and administration
- Appropriately delegate tasks across the Business Support team
- Coordinate and manage external support specialists / advisors
- Manage compliance including GDPR and Cyber Security across the business
- H&S management
- Undertake induction / new starter requirements and appropriate paperwork / administration
- Support the creation, development and maintenance of professional proposals, reports and presentations
- Provide project support as needed
- Provide support for any project/online portal submissions
- Point of contact for the offsite team, taking calls, assessin

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