Operational Support Team Administrator

3 weeks ago


Lichfield, United Kingdom Voyage Care Full time

**Key information**:
**Job type**

Full-time

**Location**

Lichfield

**Job family**

Community Support

**Pay rate**

25463

**Date Posted**

24/05/2023

**Vacancy Reference**

009410

Reporting to the Operational Support Team Supervisor an exciting opportunity has arisen to join a dynamic finance department in a team that is responsible for ensuring the operational data held in our new ERP is robustly maintained.
- Create & maintain charge and pay rates within the system
- Process People We Support new starter forms.
- Liaise with our Contracts Team to create system contract records including rates and processing rules for framework contracts.
- Create system contract records for individuals and new funders following validation of funding from contracts team.
- Communicate relevant system contract references to Operations to streamline the set-up of clients.
- Liaise with our Fee Procurement Team to ensure the latest fee uplifts are reflected in the system.
- Ensure all changes to pay & charge rates comply with our authorisation matrix.
- Create & maintain TUPE Pay rate override records
- Maintain and update relevant mileage, travel time & bank holiday & billing calendar fields & rates in the system.

**Role Specific Requirements**
- Investigate and resolve any finance / invoice queries
- Deactivate and archive old data to ensure only current rates are in use
- Comply with agreed SLA for create users and changes
- Advise on or provide any relevant system reporting, specifically around pay and charge rates.
- Other ad hoc duties as required.

Key characteristics for role: attention to detail, high level of accuracy.

In return you will receive a competitive salary, 23 days annual leave + bank holidays and your birthday off, life assurance, pension contribution, and Voyage Care’s reward scheme.

**We are committed to safeguarding and promoting the welfare of the people we support. We are an equal opportunities employer.**

**Driver**
- Driver Required



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