Operations Administrator
2 months ago
Due to continued growth, we are seeking an Operations Administrator. If you are an experienced administrator, ideally from a trades and maintenance background, and you want to join a team who will provide safe, secure and warm places that people are proud to call home - you belong at Bromford.
Our purpose is to invest in homes and relationships so people can thrive. We believe it is our customer’s basic right to have a home that is safe, secure, and warm. We will not compromise on ensuring our homes are all of this and more. We want to provide homes that customers are proud to live in, that work for them and their family and are the springboard they need to achieve their aspirations - not a barrier.
You will help the team meet its repairs targets, working to achieve a first-time fix, learning from recalls and follow on works to drive efficiency and customer advocacy. You will raise tasks, referrals to other teams, and work orders and appointments with planners for repairs. You will be managing surveyor’s diaries and arranging appointment dates with customers and engineers, so you need to develop excellent working relationships and promote cross-team working.
You need to bring a strong focus on achieving high levels of customer advocacy and problem resolution. You will review and analyse customer feedback, arranging any follow on works from customer comments, and highlighting opportunities for us to learn and improve. You will track complaints, providing the team with background information to help inform decisions and actions, liaising with managers, leaders, and engineers to ensure work is complete, and we deliver excellent customer service.
Health and safety regulations and training must be adhered to throughout all of your work, not compromising the customer, other colleagues or yourself. You will contribute to performance appraisal and undertake additional training relevant to your role, as required. We expect you to share best practice and ways of working to improve the services to the customer, learning from experience when things don’t always go to plan.
This role gives you a brilliant opportunity for you to build strong relationships, make new friends and have a genuinely positive impact on the lives of thousands of people.
**What do you need?**
- Experience of working in a similar administrative role
- Excellent customer service and people skills
- A flexible working attitude with time, travel and demonstrated reliability
- The ambition and drive to take this role and make it your own, embracing the opportunity to develop your skills and experience further
- Ability to work under pressure and prioritise effectively
- To be a great team player, and be a champion of cross-team working
- Strong IT and analytical skills
- To be committed to our DNA and be a great ambassador for Bromford.
Your previous experience may be in roles such as team administrator, operations administrator, repairs coordinator, maintenance administrator, empty homes coordinator, amongst others.
If this sounds like you, you’ll feel right at home here. At Bromford we give both customers and colleagues the opportunity to realise their potential. In our team you’ll do incredible work and be rewarded for doing so. Not just in the smiling faces of the thriving communities that you help build, but in the trust, support, training, success and friendship you’ll find in our team.
In addition to a competitive salary, we will offer you a fantastic benefits package. This includes; 27 days holiday (plus statutory bank holidays); a choice of defined benefit and defined contribution pension schemes; trust-based flexible working, and a £500 personal allowance to spend on your choice of things like private medical cover, dental treatment and gym membership. Visit our website to see the full list.
Bromford Housing Group is committed to recruiting with care and safeguarding employees and customers, as a result we will carry out pre-employment checks. The nature of these checks will vary according to the role applied for, and may include details of current/previous employment, unspent criminal convictions, education and proof of relevant qualifications. We will also be asking for references for everyone who is offered employment with us which must cover the last two years. In addition to this, all employees will be asked for evidence of their right to live and work in the UK - further information is available on the UK Government website.
-
Operations Administrator
1 month ago
Lichfield, United Kingdom Bromford Full timeDue to continued growth, we are seeking two Operations Administrators. If you are an experienced administrator, ideally from a trades and maintenance background, and you want to join a team who will provide safe, secure and warm places that people are proud to call home - you belong at Bromford. Our purpose is to invest in homes and relationships so people...
-
Operations Integration Administrator
2 months ago
Lichfield, United Kingdom Voyage Care Full time**Key information**: **Job type** Full-time **Location** Lichfield **Job family** Operations Integration **Pay rate** 21,000 **Date Posted** 29/03/2023 **Vacancy Reference** 008813/1 General Administration - Set up and organise Teams calls to manage the various projects. - Set up Teams in MS Teams - Set up the project documentation to ensure...
-
IT Administrator
1 week ago
Lichfield, United Kingdom Groomfield Recruitment Ltd Full timeWe are on the lookout for a diligent IT Administrator to join our client's dynamic team based in Lichfield. They are looking for a diligent IT Administrator who can support the operational needs of the team. * Annual salary ranging between £25,000 and £27,000 * Opportunity to work with a diverse range of hardware, applications, and systems *...
-
IT Administrator
1 week ago
Lichfield, United Kingdom Groomfield Recruitment Ltd Full timeWe are on the lookout for a diligent IT Administrator to join our client's dynamic team based in Lichfield. They are looking for a diligent IT Administrator who can support the operational needs of the team. * Annual salary ranging between £25,000 and £27,000 * Opportunity to work with a diverse range of hardware, applications, and systems * Monday to...
-
Administrator
4 weeks ago
Lichfield, United Kingdom HollyField Personnel Full timeClient Support Administrator £22,000 -£23,500 **Job Type**: Permanent, Full Time Location: Lichfield, HYBRID WORKING (1 day in the office) Hours: Monday to Friday; 9.00 am - 5.00pm (30 mins lunch) Our client who has over 20 years’ experience of working with professional associations, is looking to recruit an Administrator to join their team. You...
-
Warehouse Administrator
2 weeks ago
Lichfield, United Kingdom Red Recruitment Consultants Full timeWe currently have an exciting opportunity with our valued client for a warehouse administrator based on Fradley Park in Lichfield. We are looking for an experienced administrator who will help with supporting the Operational Management Team and the H&S Officer to ensure the safe, smooth, and efficient management of all administrational processes within the...
-
Administrator
2 weeks ago
Lichfield, United Kingdom Adecco Full timeOur client a well established manufacturing company based in Litchfield is seeking a Permanent Administrator to join the team. - Salary: £22,000 to £23,000 dependent upon experience - Working hours: 8.30am to 4.30pm Monday to Friday, with a daily unpaid break of 30 minutes (37.5 hours per week) - Holiday: Holidays: 31 days inclusive of bank holidays,...
-
Administrator
1 week ago
Lichfield, United Kingdom Adecco UK Full timeOur client a well established manufacturing company based in Lichfield is seeking a Permanent Administrator to join the team. - Salary: £22,000 to £23,000 dependent upon experience - Working hours: 8.30am to 4.30pm Monday to Friday, with a daily unpaid break of 30 minutes (37.5 hours per week) - Holiday: Holidays: 31 days inclusive of bank holidays,...
-
Administrator
4 days ago
Lichfield, United Kingdom Adecco Full timeOur client a well established manufacturing company based in Lichfield is seeking a Permanent Administrator to join the team. - Salary: £22,000 to £23,000 dependent upon experience - Working hours: 8.30am to 4.30pm Monday to Friday, with a daily unpaid break of 30 minutes (37.5 hours per week) - Holiday: Holidays: 31 days inclusive of bank holidays,...
-
Administrator
3 days ago
Lichfield, United Kingdom Adecco UK Full timeOur client a well established manufacturing company based in Litchfield is seeking a Permanent Administrator to join the team. - Salary: £22,000 to £23,000 dependent upon experience - Working hours: 8.30am to 4.30pm Monday to Friday, with a daily unpaid break of 30 minutes (37.5 hours per week) - Holiday: Holidays: 31 days inclusive of bank holidays,...
-
Administrator
3 days ago
Lichfield, United Kingdom McCarthy Stone Full timeMcCarthy Stone are seeking an organised, proactive, and service focused **Administrator** to play a vital role in our **Stowe Place **development in **Lichfield, Staffordshire. **to help to enrich the lives of our homeowners! **Salary: £11.44** per hour **Hours: 15 hours per week, all year round, Monday to Friday.** McCarthy Stone have a wealth of...
-
Logistics Administrator
2 weeks ago
Lichfield, United Kingdom Linkster Recruitment Full time**Logistics Administrator** Our Client, an FMCG sector company, are looking to recruit a Logistics Administrator on a permanent basis. They have a proven track record in developing talent and providing excellent career progression prospects. **Key responsibilities** - **Logistics Administrator**: - Receiving/placing orders from customers - Manging the...
-
Administrator
2 weeks ago
Lichfield, United Kingdom Page Personnel - UK Full timeHybrid working - Permanent position with training **About Our Client**: My client is a large care organisation looking for a full time Administrator to join a fast paced team in Lichfield. - Join MD meetings, take minutes and issuing notes and actions accordingly. - Schedule meetings with Commissioners and Voyage Care Senior Team. - Join external meetings...
-
Administrator
2 weeks ago
Lichfield, United Kingdom Page Personnel - UK Full timeHybrid working - Permanent position with training **About Our Client**: My client is a large care organisation looking for a full time Administrator to join a fast paced team in Lichfield. - Join MD meetings, take minutes and issuing notes and actions accordingly. - Schedule meetings with Commissioners and Voyage Care Senior Team. - Join external meetings...
-
Business Administrator
2 weeks ago
Lichfield, United Kingdom Midland Expressway Limited Full time**About the opportunity** **Full time, permanent** **Monday to Friday 37.5 hours per week 8.30am - 5.00pm** Midland Expressway Limited are seeking a Business Administrator to join the Administration department. We are looking for a responsible Administrator to organise our company’s day-to-day operations. This is a forward-facing role, acting as a...
-
Business Administrator
2 weeks ago
Lichfield, United Kingdom Midland Expressway Limited Full time**About the opportunity** **Full time, permanent** **Monday to Friday 37.5 hours per week 8.30am - 5.00pm** Midland Expressway Limited are seeking a Business Administrator to join the Administration department. We are looking for a responsible Administrator to organise our company’s day-to-day operations. This is a forward-facing role, acting as a...
-
Client Support Administrator
1 week ago
Lichfield, United Kingdom HollyField Personnel Full time**Client Support Administrator** £25,000 - £28,000 Start Date: January 2024 **Job Type**: Permanent, Full Time Location: Lichfield, HYBRID WORKING (1 day in the office) Hours: Monday to Friday; 9.00 am - 5.00pm (30 mins lunch) Our client who has over 20 years’ experience of working with professional associations, is looking to recruit an Client...
-
Project Administrator
4 days ago
Lichfield, United Kingdom Beacon communication services Full timeWe are proactively seeking a bright, enthusiastic individual to join our dynamic team as an Project Administrator supporting our Field Engineering Team. The role will be based at our head office in Tavistock. This is an exciting opportunity, working predominately on the emerging 5G mobile technology infrastructure programme which is being widely promoted by...
-
Project Administrator
1 day ago
Lichfield, United Kingdom Beacon communication services Full timeWe are proactively seeking a bright, enthusiastic individual to join our dynamic team as an Project Administrator supporting our Field Engineering Team. The role will be based at our head office in Tavistock. This is an exciting opportunity, working predominately on the emerging 5G mobile technology infrastructure programme which is being widely promoted by...
-
Contracts Coordinator
2 weeks ago
Lichfield, United Kingdom Very Important Personnel Full timeOur client, a market leading yet expanding organisation based in Staffordshire are looking for a **Contracts Coordinator / Administrator **in a challenging yet exciting position. Starting salary of **£25,000.** **The Contracts Coordinator / Administrator will be required to: - ** - Work closely with contract administration and sales teams to ensure...
