Merchant Portfolio Officer, Enterprise Payments

3 weeks ago

London, United Kingdom Bank of America Full time

**Job Title**: Merchant Portfolio Officer

**Corporate Title**:Vice President

**Location**: London, Chester or Dublin

**Company Overview**:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

**The Team**:
Merchant Portfolio Officer's are part of an organization that provides support to the front line sales team on various sales related activities including cross sales and renewals as well as partnering across the broader organization with key Treasury and Banking partners to drive client experience, solutions and operational excellence.

**Responsibilities**:
The Merchant Portfolio Officer (MPO) is responsible for
- Strategic client management
- Deepening existing merchant relationships for driving client satisfaction.
- Identifying and advising Merchant Services clients on program/platform optimisation
- Help clients manage their total cost of payment acceptance.
- Primary escalation point for clients in their assigned portfolio and identifying, analysing and resolving client issues.

**What we are looking for**:

- Consultative Merchant Services Portfolio Management or Sales experience
- Core Acquiring (Credit/Debit) industry experience
- 5+ years of merchant portfolio management experience
- Considerable knowledge of POS (integrated/standalone) payment interfaces
- Ample analytical and organizational skills

**Skills that will help**:

- Ability to cultivate and strengthen client relationships with senior business executives and IT staff members
- Demonstrated ability to work with mínimal supervision toward the achievement of personal and team goals.
- Demonstrated effective communication skills, including written, oral and presentation skills.

**Bank of America**:
Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

  • Senior Product Manager

    1 month ago

    London, United Kingdom Checkout Group Full time

    Full-time ~ Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible...

  • Head of Merchant Services Operations

    4 weeks ago

    London, United Kingdom Lloyds Banking Group Full time

    End Date Sunday 10 March 2024 Salary Range £0 - £0 Agile Working Options Hybrid Working Job Description Summary **Job Description**: JOB TITLE: Head of Merchant Services Operations LOCATION: London / Basildon (Primary operational location is Basildon with an expectation of frequent time in London working with the broader Merchant Services business...

  • Merchant Compliance Analyst

    2 weeks ago

    London, United Kingdom FIS Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 1 - 5% Are you ready to unleash your full potential?  We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and...

  • Senior Software Engineer

    1 month ago

    London, United Kingdom Checkout.com Full time

    Our mission is to enable businesses and their communities to thrive in the digital economy. We're the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments...

  • Business Development Manager

    3 weeks ago

    City of London, Greater London, United Kingdom PingPong Payments Full time

    Founded in 2015 by a group of seasoned professionals in New York, PingPong has emerged as a leading payment service provider dedicated to serving the unique needs of enterprise-level cross-border e-commerce merchants globally. Our commitment lies in delivering unparalleled services to empowering our clients to foster business growth and success on a global...

  • Business Development Manager

    3 weeks ago

    City of London, Greater London, United Kingdom PingPong Payments Full time

    Founded in 2015 by a group of seasoned professionals in New York, PingPong has emerged as a leading payment service provider dedicated to serving the unique needs of enterprise-level cross-border e-commerce merchants globally. Our commitment lies in delivering unparalleled services to empowering our clients to foster business growth and success on a global...

  • Senior Software Engineer

    1 month ago

    London, United Kingdom Checkout.com Full time

    Our mission is to enable businesses and their communities to thrive in the digital economy. We're the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments...

  • Senior Frontend Software Engineer

    1 month ago

    London, United Kingdom FutureList Full time

    Senior Frontend Software Engineer - Merchant & User Data Full-time Technology Checkout.Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many...

  • Senior Software Engineer

    1 month ago

    London, United Kingdom Checkout Group Full time

    Senior Software Engineer - Merchant & User Data Full-time Technology Checkout.Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others....

  • Senior Frontend Software Engineer

    1 month ago

    London, United Kingdom Checkout.com Full time

    Our mission is to enable businesses and their communities to thrive in the digital economy. We're the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments...

  • Strategic Partnership Development Manager, Payments

    3 weeks ago

    London, United Kingdom Women in Payments Full time

    Minimum qualifications: Experience managing negotiations with Financial Institutions/Fintechs/Payment Providers around enablement of payment services. Experience in providing recommendations and strategy within EMEA region for payment acceptance or e-commerce. Experience managing partnerships including performance management and executive level...

  • Senior Product Manager

    3 days ago

    London, United Kingdom Checkout Full time

    Senior Product Manager - Merchant Identity Full-time Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance...

  • Senior Product Manager

    1 month ago

    London, United Kingdom Checkout.com Full time

    Our mission is to enable businesses and their communities to thrive in the digital economy. We're the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments...

  • Merchant Support Analyst

    1 month ago

    London, United Kingdom Nucleus365 Full time

    Founded in 2017, our management team has a combined 25 years of experience across the payments industry. With a solid background in acquiring, payment gateways, online fraud management, alternative payment methods and banking, Transact365 is well primed to meet merchant requirements. Our payment gateway is PCI Level 1 Certified and our partner network of...

  • Senior Software Engineer

    1 month ago

    London, United Kingdom Checkout.com Full time

    Our mission is to enable businesses and their communities to thrive in the digital economy. We're the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments...

  • Director of Business Development

    6 hours ago

    City of London, United Kingdom PingPong Payments Full time

    Founded in 2015 by a group of seasoned professionals in New York, PingPong has emerged as a leading payment service provider dedicated to serving the unique needs of enterprise-level cross-border e-commerce merchants globally. With rapid growth as its hallmark, PingPong now spans three continents and boasts a workforce of over 1,200 employees. Our commitment...

  • Senior Product Manager

    1 month ago

    London, United Kingdom Checkout Group Full time

    Full-time Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible...

  • Director of Business Development

    15 hours ago

    London, United Kingdom PingPong Payments Full time

    Founded in 2015 by a group of seasoned professionals in New York, PingPong has emerged as a leading payment service provider dedicated to serving the unique needs of enterprise-level cross-border e-commerce merchants globally. With rapid growth as its hallmark, PingPong now spans three continents and boasts a workforce of over 1,200 employees. Our commitment...

  • Senior Java Software Engineer

    1 month ago

    London, United Kingdom Checkout.com Full time

    Our mission is to enable businesses and their communities to thrive in the digital economy. We're the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments...

  • Director of Business Development

    14 hours ago

    City of London, Greater London, United Kingdom PingPong Payments Full time

    Founded in 2015 by a group of seasoned professionals in New York, PingPong has emerged as a leading payment service provider dedicated to serving the unique needs of enterprise-level cross-border e-commerce merchants globally. With rapid growth as its hallmark, PingPong now spans three continents and boasts a workforce of over 1,200 employees. Our...