Senior Customer Services Advisor

3 weeks ago


Macclesfield, United Kingdom iWork Recruitment Limited Full time

Contract to start on 01-03-23 until 22-05-23 with a possible extension.

Providing support for a Team of 5 Customer Advisors, and answering to Team Leader. Hybrid-working role, based at Macclesfield Town Hall, but also home-working. Working across varied workstreams, focus will be on supporting staff, in addition to refining and improving service processes.

**JOB PURPOSE**

To provide day-to-day support and coaching to Customer Service Advisors in relation to the delivery of customer service and call quality standards which support the delivery of a high commitment, high performance environment.

**Salary**: £12.70 per hour

**Benefits**:

- Flexitime
- Work from home

Flexible Language Requirement:

- English not required

Schedule:

- Flexitime
- Monday to Friday

Work Location: One location

Reference ID: 5223920-02-23



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