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Change & Engagement Manager

4 months ago


London, United Kingdom The Scouts Association Full time

We have an exciting opportunity for a **Change & Engagement Manager **to join our amazing team. The role is based in **Chingford London.**

**Location: **Gilwell Park, Chingford, London (with remote working)

**Salary: **£41,165.90 per annum - Band F Level 3, inclusive outer London weighting & Market Supplement

**Term: **Fixed-term Contract until 29 March 2024

**Hours: **35 hours per week

We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.

**The Change & Engagement Manager Role**:
This role will particularly focus on engagement with the movement ensuring our volunteers are supported, with specific support put in place for volunteer leaders and managers, and ensuring feedback from volunteers is heard and responded to.

You’ll be working cross-functionally with staff and volunteers, providing the resources, tools and approach to support the adoption of changes.

**Key responsibilities as our Change & Engagement Manager**:

- Engaging with our volunteers, understanding their challenges and barriers and using this to shape our approach to change management
- Working with the communications team to develop change and engagement messages that are cohesive, clear and compelling
- Working with senior colleagues to plan engagement and change, especially end-user experience, engagement and training
- Leading engagement and consultation exercises to understand how the change will impact our volunteers
- Inputting into change planning for the organisation, working alongside PMO and other colleagues to integrate this into with project planning
- Working with the Senior Change Manager to further develop the change management framework and tools
- Helping embed change management principles, techniques and tools within the organisation with a focus on training and learning

**What we are looking for in our Change & Engagement Manager**:

- Experience in the design and delivery of learning, training and engagement
- Experience in delivering practical change with a variety of audiences, including volunteers or community members
- Experience working with senior stakeholders to understand, manage and challenge their assumptions about change
- Experience working in a matrix type environment, engaging with multiple sponsors and stakeholders
- Significant experience as a team member delivering a successful large change programme involving multiple projects including digital or technology focussed projects. - Experience working with a range of project management techniques across a complex transformationportfolio
- Experience in delivering change at a large and geographically dispersed scale (e.g. national, regional)
- Familiarity with change theory, tools and techniques to deliver user adoption, behaviour and culture change, change impact assessments, and training

**What we can offer you as our Change & Engagement Manager**:

- Work in a way that suits you, your role and your department
- Be proud to say you’re part of a team with Investors in People (Gold)
- Plenty of opportunity for learning and development
- 25 days holiday a year, plus bank holidays rising to 28 days after two years, then increasing again to 32 days after five years
- Four extra days to look after your family when they need you
- Three extra days over Christmas
- When you’re at the office, you’ll be surrounded by 100 acres of beautiful woodland
- Be part of a team that believes having fun’s important too, with team days, charity days and our new interactive Scout-themed collaboration hub (think tents) creating a great informal environment for meeting and working - this’ll be opening soon

**Closing date: **Monday, 27 March 2023 at 23:59

Don’t miss out on the opportunity to join our fantastic team Click **‘Apply’** now

The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

**Strictly no agencies.