Desktop Support
6 months ago
**Duties & Responsibilities**:
- Troubleshoot hardware issues, some software issues, and triage more complex issues before escalating the ticket to the next tier or team.
- Completion of all on-boarding and off-boarding of user accounts and equipment.
- Work on various projects managing time and workload effectively.
- Explain technical concepts to a non-technical audience.
- Solve, issues in a logical manner.
**Skills & Experience**:
- Computer Science degree desirable or equivalent working experience in similar role.
- 1+ years' experience with IT / Retail Service Desk
- Knowledge of corporate desktop technologies including Microsoft Windows Operating systems, Mac OS, Active Directory, Microsoft Exchange, Microsoft O365 Jira, Intune / JAMF, endpoint protection tools, basic security, Mobile Device Management, Video Conference Systems, Asset Management, Workday knowledge, SAAS Management
- A positive attitude and willingness to learn
- Anne Jagger Recruitment Ltd is an employment agency and employment business._
- If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities._
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: £16.00 per hour
Schedule:
- Monday to Friday
**Experience**:
- Desktop Support: 1 year (required)
Ability to Commute:
- Oxford (required)
Ability to Relocate:
- Oxford: Relocate before starting work (required)
Work Location: In person
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