Technical Desktop Support Specialist

2 days ago


Oxford, Oxfordshire, United Kingdom Corriculo Full time

Corriculo Ltd is seeking a highly skilled Technical Desktop Support Specialist to join their team in Oxfordshire. As a pioneering organisation, they deliver cloud-based technology used across multiple industries by an impressive client list.

About the Role

The successful candidate will be responsible for providing first and second line desktop support, predominantly covering Windows 10 systems. The role requires strong troubleshooting and problem-solving skills, as well as excellent communication skills to provide a highly-personable service to users.

Working closely with an outsourced support company, the Technical Desktop Support Specialist will take on a newly created position, supporting approximately 70 users. This includes setting up new users, managing licenses, purchasing equipment, and participating in various project work.

Requirements
  • Solid experience in 1st and 2nd line desktop support, particularly with Microsoft 365 and Windows 10
  • Familiarity with cloud platforms such as AWS would be advantageous
  • Experience of setting up and supporting new starters
  • Previous experience working with an MSP/3rd party support provider is desirable
What We Offer
  • A competitive salary of £35,000 - £40,000 per annum
  • 25 days annual leave
  • Flexible working arrangements, including remote work options
  • Onsite parking available


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