Administrative Support

7 months ago


Chelmsford, United Kingdom Mid and South Essex NHS Foundation Trust Full time

An exciting opportunity has arisen for an enthusiastic and dedicated multi-skilled Urology Administrative Assistant to join our Urology Team based at Broomfield Hospital.

You will provide robust admin support to the Urology Team. This will require you to be flexible and adaptable to meet the changing needs of the service.

To assist the admin co-ordinator to maintain the effective running of the out-patient clinics, ensuring that documentation and information is effectively managed, handled and exchanged with care, accuracy and sensitivity according to departmental procedures.

To manage the appointment and booking systems in the absence of the co-ordinator.

Inputting concise and accurate entry of data onto Lorenzo.

To ensure that out-patient bookings are booked appropriately in keeping with national RTT guidelines.

To inform patients of any cancellations/changes in an appropriate sympathetic manner.

To maintain patients out-patient attendance via the Lorenzo Access plan.

To carry out any other tasks requested by the Urology Service Coordinator or Urology Service Support Manager to support the service.

Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

‘one team, working together’

Please refer to attached Job Description for a detailed description of this role and responsibilities.


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