Personal Injury Claims Handler

4 days ago

Haverhill, United Kingdom AXA UK Full time

**About the role**:
At AXA, we rely on the talent, courage and resilience of everyone to succeed. That's why we are open, supportive, challenging and empowering. We encourage our people to learn and grow their career in the direction that's right for them. We're recruiting for Claims Handlers to join our vibrant Haverhill team. If you have a natural ability to relate to people and champion for good customer service, then you could be the perfect addition to our team.

Being there for our customer when things go wrong is exactly why our Claims teams exist, the quality of service they provide at that moment of truth is what sets AXA apart from the competition. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, in our Haverhill office.

**What you'll be doing**:
Working within our Commercial Motor Claims Team you'll be answering calls from our customers and Third Parties reporting their motor claims. The kinds of claims typically received in the department are; accident claims, personal injury claims as a result of a road traffic accident and even property damage due to collisions. Every claim is different and that's what gives the job so much variety

**Induction & Training**:
You'll still have a structured training programme with one of our specialist Trainers, which will be delivered on-site at our Haverhill office for 4 weeks. Following your training and once more competent in the role you will then move to a hybrid way of working from home and in the office. We will provide you with the right training throughout your career, with the intention of making you the best you can be to provide excellent service to our customer in a time of need.

But we won't just stop there, we have 1000's of training opportunities and courses so your future is most definitely within your control.We thrive on helping you become the best version on yourself. Throughout your career with us, we'll provide you with all the support and training necessary to enhance your professional development. Claims have a structured development framework with salary increases once you achieve certain points in your development journey, this will be an additional approx. £500 typically every 6 months.

**Working Hours & Shift Pattern**:
Full time, 35 hours per week, Monday to Friday 9am-5pm, no weekend work required Based in Haverhill town centre the office consists of around 200 staff, we pride ourselves of our really tight-knit team, which is a warm and friendly environment to work.

**About you**:

- Previous customer service experience is vital, but we’re very open-minded about the industry sector in which you’ve gained this. It could be retail, hospitality, catering, health or social care. The important thing is that you’ve learnt to put the customer at the heart of everything you do.
- Confident, clear, professional and courteous telephone manner able to put people at their ease.
- Naturally empathic and compassionate nature, we value life experience as highly as technical skills.
- An enquiring mind, able to gather the facts with relevant questions whilst using initiative.
- PC literate as good basic PC skills are essential, although you’ll be trained on our insurance-specific software packages as part of your training programme.
- Ability to effectively manage your own workload and prioritise effectively, whilst maintaining an excellent level of accuracy and attention to detail.

**What we offer**:
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

- Competitive annual salary
- Annual company & performance-based bonus, target of up to £1,000 annually
- No weekend work, shifts are across Monday to Friday
- Flexitime working, providing the opportunity to achieve an extra 13 days off a year
- 25 days annual leave plus Bank Holidays, increasing to 28 days with service
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- Volunteer policy and volunteer day
- Corporate responsibility initiatives
- AXA employee discounts
- Gym benefits

LI-Hybrid

**About AXA**:
With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things - nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really ear

  • Commercial Motor Personal Injury Claims Handler

    3 weeks ago

    Haverhill, United Kingdom AXA UK Full time

    **About the role**: At AXA, we rely on the talent, courage and resilience of everyone to succeed. That's why we are open, supportive, challenging and empowering. We encourage our people to learn and grow their career in the direction that's right for them. We're recruiting for Commercial Motor Personal Injury Claims Handlers to join our vibrant Haverhill...

  • Motor Claims Handler

    1 month ago

    Haverhill, United Kingdom AXA Full time

    Closing date: 11/06/2024 Salary: £21,840 About the role We’re recruiting for Commercial Motor Claims Handlers to join our vibrant team, based in Haverhill town centre. If you have a natural ability to relate to people and are passionate about delivering excellent customer service, then you could be the perfect addition to our team. Being...

  • Motor Claims Handler

    3 weeks ago

    Haverhill, United Kingdom AXA Full time

    **Description**: about the role: We’re recruiting for Commercial Motor Claims Handlers to join our vibrant team, based in Haverhill town centre. If you have a natural ability to relate to people and are passionate about delivering excellent customer service, then you could be the perfect addition to our team. Being there for our customers when things go...

  • Motor Claims Handler

    3 weeks ago

    Haverhill, United Kingdom AXA Full time

    **Description**: about the role: We’re recruiting for Commercial Motor Claims Handlers to join our vibrant team, based in Haverhill town centre. If you have a natural ability to relate to people and are passionate about delivering excellent customer service, then you could be the perfect addition to our team. Being there for our customers when things go...

  • Motor Claims Handler

    4 weeks ago

    Haverhill, United Kingdom AXA Full time

    Description about the role: We’re recruiting for Commercial Motor Claims Handlers to join our vibrant team, based in Haverhill town centre. If you have a natural ability to relate to people and are passionate about delivering excellent customer service, then you could be the perfect addition to our team. Being there for our customers when things go...

  • Motor Claims Handler

    4 weeks ago

    Haverhill, United Kingdom AXA Full time

    Description about the role: We’re recruiting for Commercial Motor Claims Handlers to join our vibrant team, based in Haverhill town centre. If you have a natural ability to relate to people and are passionate about delivering excellent customer service, then you could be the perfect addition to our team. Being there for our customers when things go...

  • Motor Claims Handler

    4 weeks ago

    Haverhill, United Kingdom AXA Full time

    Descriptionabout the role:We’re recruiting for Commercial Motor Claims Handlers to join our vibrant team, based in Haverhill town centre. If you have a natural ability to relate to people and are passionate about delivering excellent customer service, then you could be the perfect addition to our team.Being there for our customers when things go wrong is...

  • Motor Claims Handler

    1 month ago

    Haverhill, United Kingdom AXA Full time

    Descriptionabout the role:We’re recruiting for Commercial Motor Claims Handlers to join our vibrant team, based in Haverhill town centre. If you have a natural ability to relate to people and are passionate about delivering excellent customer service, then you could be the perfect addition to our team.Being there for our customers when things go wrong is...

  • Commercial Motor Claims Handler

    4 weeks ago

    Haverhill, United Kingdom AXA UK Full time

    **About the role**: At AXA, we rely on the talent, courage and resilience of everyone to succeed. That's why we are open, supportive, challenging and empowering. We encourage our people to learn and grow their career in the direction that's right for them. We're recruiting for Claims Handlers to join our vibrant Haverhill team. If you have a natural ability...

  • Commercial Motor Claims Handler

    2 weeks ago

    Haverhill, Suffolk, United Kingdom AXA UK Full time

    About the role:At AXA, we rely on the talent, courage and resilience of everyone to succeed. That's why we are open, supportive, challenging and empowering. We encourage our people to learn and grow their career in the direction that's right for them. We're recruiting for Claims Handlers to join our vibrant Haverhill team. If you have a natural ability to...

  • Commercial Motor Technical Claims Handler

    4 weeks ago

    Haverhill, United Kingdom AXA UK Full time

    **About the role**: At AXA, we rely on the talent, courage and resilience of everyone to succeed. That's why we are open, supportive, challenging and empowering. We encourage our people to learn and grow their career in the direction that's right for them. We're recruiting for Commercial Motor Liability Resolution Claims Handlers to join our vibrant...

  • Commercial Motor Liability Resolution Claims Handler

    3 weeks ago

    Haverhill, United Kingdom AXA UK Full time

    **About the role**: At AXA, we rely on the talent, courage and resilience of everyone to succeed. That's why we are open, supportive, challenging and empowering. We encourage our people to learn and grow their career in the direction that's right for them. We're recruiting for Commercial Motor Liability Resolution Claims Handlers to join our vibrant...

  • Motor Claims Handlers

    2 weeks ago

    Haverhill, Suffolk, United Kingdom Axa Full time

    Description:We're expanding our Motor Claims team in Bolton and we are looking for you to start a rewarding career in AXA. You'll be based in our newly refurbished Bolton office as a Motor Claims Handler within our Commercial Claims area and receive comprehensive training to support you on your career journey.Aligning to AXA Commercial Insurance, Commercial...

  • Motor Claims Handlers

    4 weeks ago

    Haverhill, United Kingdom Axa Full time

    **Description**: We're expanding our Motor Claims team in Bolton and we are looking for you to start a rewarding career in AXA. You’ll be based in our newly refurbished Bolton office as a Motor Claims Handler within our Commercial Claims area and receive comprehensive training to support you on your career journey. Aligning to AXA Commercial Insurance,...

  • Motor Claims Handler

    2 days ago

    Haverhill, United Kingdom Reed Full time

    We’re recruiting for Commercial Motor Claims Handlers to join our vibrant team, based in Haverhill town centre. If you have a natural ability to relate to people and are passionate about delivering excellent customer service, then you could be the perfect addition to our team. Working within our Commercial Motor Claims Team, you'll be answering calls into...

  • Material Handler

    1 week ago

    Haverhill, United Kingdom Crem Recruitment Full time

    CREM Recruitment is delighted to be partnering with a large local employer who is looking to employ a Material Handler. The Material Handler role is a Temporary to Permanent Opportunity with an opportunity to grow your existing skillset. **Some of the duties include**: - Moving raw material to the production line from stores. - Ensuring material is...

  • Complaints Handler

    1 month ago

    Haverhill, United Kingdom AXA Full time

    **Description**: We have an exciting opportunity for a Complaints Handler to join us in our Bolton, Glasgow, Haverhill, or Gloucester office. Working within Commercial Insurance, you’ll be managing complaints through to a fair outcome that’s right for both our customers and our business. Building strong relationships is key to our success and you’ll be...

  • Material Handler

    4 weeks ago

    Haverhill, United Kingdom Thule Outdoor Limited Full time

    **Material Handler - Fixed Term Contract** Thule Group is a world leader in products that make it easy to bring along the things you care for when living an active life. Under the motto “Active Life, Simplified”, Thule offers a range of products including roof racks, roof boxes, cycle carriers, bike trailers, strollers and child bike seats, as well as...

  • Material Handler

    4 weeks ago

    Haverhill, United Kingdom Thule Outdoor Limited Full time

    **Material Handler - Fixed Term Contract** Thule Group is a world leader in products that make it easy to bring along the things you care for when living an active life. Under the motto “Active Life, Simplified”, Thule offers a range of products including roof racks, roof boxes, cycle carriers, bike trailers, strollers and child bike seats, as well as...

  • Complaints Handler

    4 weeks ago

    Haverhill, United Kingdom AXA UK Full time

    **About the role** We have an exciting opportunity for a Complaints Handler to join us in our Bolton, Glasgow, Haverhill, or Gloucester office. Working within Commercial Insurance, you’ll be managing complaints through to a fair outcome that’s right for both our customers and our business. Building strong relationships is key to our success and you’ll...