Facilities Tech Support

2 weeks ago


London, United Kingdom Corporate Firm Full time

Role: Facilities Tech Support

Reporting to: Facilities Manager / AV & Project Manager

Full time role on site (5 days a week)

Central London

Competitive Salary

Overall Objective
- To ensure that the offices in Central London are presented to an

exemplary standard.
- Ensuring all systems and technology is fit for purpose

and in good working order.
- Work as part of the Building Services team adding value and an excellent

level of service to the clients and staff in the building

General Ethos
- Be proactive in the office space - we need to be champions keeping the

standards in the office high
- Notice if any tech, AV, cables, fixtures or fittings are awry and fix them or

report relevantly
- Actively patrol the office daily looking for ways to make a difference.
- Strive for excellence

Facilities
- Day to day handling of the lighting control system software, working with the

on-site Electrical Engineer to remedy faults and managing the regular supplier

maintenance of the software
- Day to day administration of the Building Management System (BMS),

working with the on-site Electrical Engineer to remedy faults and booking in

the maintenance contractor
- Control of the leak detection system software, responding to and rectifying

alarms, escalating problems to the maintenance contractor.
- Overseeing the fridge temperature monitoring software, helping the catering

team where they cannot fix issues
- Day to day operation of the helpdesk system, ensuring tickets are attended to

and closed out promptly
- Monitoring of the smart building integration software, ensuring the data feeds

are working
- Overseeing the Electric Vehicle charging point account and onboarding new

users
- Setting up contactless payment device for events
- Undertaking relevant tasks to book in above contractors (file Risk

Assessments, Method Statements (RAMS) and insurances.
- Arranging access passes and booking in parking

AV support

Working with and providing holiday and sickness cover for the AV team which

involves;
- Daily checking of Meeting rooms and AV systems, ensuring AV and IT kit is in

good working order and rooms are presentable
- AV setup and support for events and pitches to ensure they run smoothly.
- Giving clients and staff full reassurance that Havas has a professional AV

solution
- Checking AV services in rooms after changes to function or form
- Reporting and managing outstanding works efficiently, notifying staff of any kit

not in full working order
- Liaison with AV support contractor, raising tickets and ensuring cases closed

quickly
- Setting up new AV equipment

Building Services
- We are one big team and all chip in and help each other
- Access control card programming cover
- Assisting with office moves
- Helping to innovate and improve systems
- Undertake fire warden training

**Salary**: £32,000.00 per year

**Benefits**:

- Employee mentoring programme
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: 3629



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