Band 4 Training Facilitator

7 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
The Facilities Training and Development Officer is responsible for assisting in the co-ordination, facilitation and delivery of high quality mandatory, statutory and development training across the Facilities and Asset Management Department. The Facilities Department manages approximately 1500 staff including permanent, bank and agency staff and consists of Portering and Housekeeping Services, Catering, Parking, Security, Transport, Accommodation and Waste.

The position ensures the directorate, managers and employees are in compliance with the rules and regulations of regulatory agencies, that Trust policies and procedures are being adhered to and that appropriate legislation and guidelines are cascaded to all staffing groups.

Facilities provide soft services at the Trust to aid and enhance the patient experience, these consist of; patient & visitor catering, car parking & security, cleaning, portering, transport, medical gases, pest control, waste, laundry, accommodation and window cleaning.

The post holder is a key member of the Facilities Management Team and will be required to undertake projects and other duties in addition to main sphere of responsibility.

**Main duties, tasks & skills required**:
Support the Facilities Training and Development Manager in promoting the training agenda.

Communicating any changes and key information in a clear and concise way to both the Facilities Training & Development and other senior members of staff.

Supporting all functions within the facilities division to achieve compliance with mandatory training whilst providing ongoing professional support to the team to enable them to achieve KPI's whilst remaining fully operational.

Provide professional support of varying levels to all teams and colleagues outside of the department, representing the directorate in a positive manner.

Leads specific projects and pieces of work as directed by the Facilities Training and Development Manager.

Representing the Training and Development function at local department meetings, building effective and positive working relationships with managers and senior staff.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Evidence of continual professional development gained whilst working in an adult environment
- Teaching qualification at level 3 or above
- ILM 3 or equivalent.
- IOSHH

**Desirable**:

- Food Safety Level 2/3/4 in Catering
- Recognised IT qualification, for example, ECDL or equivalent
- Relevant Train the Trainer qualifications

**Experience**:
**Essential**:

- A broad knowledge of training delivery and techniques in an adult education environment to a multi skilled workforce.
- Knowledge of blending learning and the ability to incorporate all methods of delivery into training programmes.
- Experience developing and delivering a wide variety of training interventions in an adult training environment
- Human Resources procedures - recruitment, appraisals.
- Experience of training adults with learning disabilities and who require special assistance with course content.
- Experience of carrying out training needs analysis and developing skills matrix's
- Experience of delivering training to adults at all levels and with varying levels of ability
- Experience of designing training packages and using a variety of IT packages (Excel, PowerPoint, Word)
- Experience working with multi disciplined teams and building effective and supportive cross departmental relationships.

**Desirable**:

- Knowledge of Food Saf

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