Customer Service Advisor
4 weeks ago
We are assisting a brand approved authorised Service-Centre for a well-known, prestige European HGV and LCV manufacturer.
They seek a **SERVICE ADVISOR** to join their front-of-house team at their purpose-built facility in Highbridge.
**Your daily activities will include**:
- Taking service and repair bookings via all mediums whilst controlling the workshop diary.
- Loading work onto the internal IT management system.
- Liaising closely with Workshop Control and the Depot Manager overall customer bookings and requirements
- Keeping individual customers, and fleet-operators, updated with work-in-progress
- Presenting any additional work identified as required
- Invoicing or allocating to accounts
**You’ll need to be experienced in face-to-face customer services, ideally with a motor industry background, or from an alternative front of house role. You’ll be confident, organised and professional in direct customer interaction, possessing a good understanding of general IT.**
Working hours are based on a 45-hour week, and revolving weekly mild-shift patterns to fit with the commercial vehicle sector:
**Week 1 = 7am to 4.30pm**
**Week 2 = 8.00am to 5.30pm**
**1 in 3 Saturday mornings.**
A competitive basic salary is offered, tailored to recognise your skills and experience.
**kream motor recruitment** is a motor trade-specific recruitment agency based near Exeter covering the whole of the south west; specialising in permanent vacancies in franchised and independent motor dealers/repair workshops. Backed up by 60+ years joint experience in most departments we believe our professionalism, industry understanding, and reputation are unrivalled. Please visit our website to view all our current vacancies.
**Salary**: £26,000.00-£30,000.00 per year
Schedule:
- Holidays
Work Location: One location
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