Head of Installations

David Salisbury is the leading manufacturer of timber orangeries, conservatories and garden rooms in the UK.

Based in Somerset, the company caters to both residential and commercial customers, demonstrating unrivalled technical innovation as well as a commitment to excellence in customer service.

Due to an internal restructure, we are seeking a Head of Installations to join our team.

**Responsibilities**:
Reporting to the Managing Director, the Head of Installations will have responsibility for all of David Salisbury retail sites and installations. They will lead the teams within Installations (Contract Management, Customer Services & Fitting/Remedial) to deliver exceptional levels of customer service and improve contract profitability.
- Managing the installation schedule, ensuring budgets are met and profit maximised.
- To ensure that the quality of all work carried out on site is to company standards.
- Continuous development of exceptional standards of customer service.
- Review Installations procedures and policies on a regular basis to ensure they remain relevant and effective.
- Health & Safety of Installations teams and sites.
- Develop an effective training environment for all teams within installations.
- Ensure continuous feedback throughout the organisation of opportunities for improvement.

**Requirements**:

- Contracts / Project Management background with an understanding of the construction industry.
- Excellent leadership skills with an ability to foster effective team working across all departments.
- Excellent communication skills with the ability to resolve complex customer issues while looking after the company’s financial interests.
- Proven experience of delivering complex / bespoke projects ideally with high net worth clients.
- Ability to demonstrate experience of delivering outstanding customer service.
- Able to manage conflicting priorities, calmly and pragmatically.
- Full UK Driving licence.

**Benefits**:

- Competitive salary, with confidence of working for an established and growing company.
- Company Pension Scheme.
- Opportunity for progression within the business.
- A stimulating & dynamic environment.

With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, we would like to hear from you.

Salary between £50k & £55k, plus company car.

**Job Types**: Full-time, Permanent

**Salary**: £50,000.00-£55,000.00 per year

**Benefits**:

- Additional leave
- Company car
- Company pension
- Cycle to work scheme
- On-site parking
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person