Cmu-a Ward Clerk

2 weeks ago


Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

We are looking to recruit a part time Band 2 Ward Clerk to work closely with the clinical staff and Ward Manager on one of our busy Acute General Medicine Wards - Ward CMU-A

MAIN PURPOSE OF POST

The purpose of this role is to provide an efficient and high standard of clerical service to the ward; to ensure that a welcoming and professional greeting service is provided to patients and visitors; to ensure the smooth running of the admission and discharge process for patients on the ward and to ensure accurate and timely completion of unit databases.

Part-time Ward Clerk post

An opportunity has arisen for a part time Ward Clerk to join our friendly team on Complex Medicine Unit A here at the John Radcliffe. Hospital.

We are looking for motivated individuals who enjoy working in a challenging and busy environment providing a comprehensive administrative service to the ward's clinical team.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

RESPONSIBILITIES
1. Act as a first point of contact in person or on the telephone for patients, relatives and visiting staff, welcoming them to the ward and dealing with any queries, including those relating to admission, discharge, visiting times, claiming expenses, accommodation, insurance and parking.
2. Assist patients who may wish to claim expenses.
3. Book and track medical records. Maintaining an organised and up-to-date filing system of notes using the ward trolley, ensuring that all medical records are in order before leaving the ward.
4. Liaise with other departments/hospitals to obtain medical records images and results for authorised users. File reports in the medical record.
5. Undertake other admin duties including managing post, filing, photocopying and ordering or stationary to ensure the smooth running of the ward.
6. Ensure all patient records are correct. Collect personal and confidential information from patients or relatives in order to complete the admissions process including assignment to correct consultant; and ensure patient admissions, discharges and transfers are recorded in a timely manner on the patient administration system. Ensure adherence with the Data Protection Act and Trust procedures in respect of confidentiality and the patient record.
7. Ensure that information on overseas patients is entered accurately onto EPR and communicated to the Overseas team, to ensure appropriate charges are processed.
8. Support the ward staff with arranging discharges, liaising with all necessary teams and coordinating patient transport. Ensure that follow-up appointments are booked if required.
9. Monitor that discharge letters are completed before paitents leave the ward. Report weekly to duty consultant any that are not done within 24 hours of discharge.
10. Ensure that transport for any discharges is booked at least 24 hours an advance. Be a ward ‘expert’ for transport booking ensuring that the nursing staff are able to book and check journeys.
11. Undertake surveys/audits as requested by the Ward Manager.
12. Provide cover for other ward clerks during periods of leave and absence.
13. To participate in the induction and training of new members of staff within the team
14. Liaise closely with the coordinator of each shift with regards to admissions and discharges.
15. Liase with other departments in relation to inpatient appointment bookings and follow-ups.
16. Distribute and direct mail as required.
17. Maintain adequate stocks of stationary.
18. Issue car parking forms for patients and relatives as appropriate.
19. Attend Departmental meetings and training as required to ensure that you maintain an up-to-date working knowledge of service and trust procedures
20. Act in a manner aligned to our Trust Values and consistently demonstrate the behaviours that will ensure we achieve our ambition of delivering compassionate excellence.
21. Contribute to own personal development, through attendance at mandatory training and annual appraisal.
22. Perform any other duties appropriate to the grade and objective of the post as directed by the Ward Manager.


  • Ward Clerk

    2 days ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    The purpose of this role is to provide an efficient and high standard of clerical service on wards; to ensure that a welcoming and professional service is provided to patients and visitors; to ensure the smooth running of admin & clerical processes. Patient administration underpins the patient journey and supports clinical teams in delivering high quality...

  • Ward Clerk

    1 day ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    **Job Title**: Ward Clerk **Base**: Acute Medicine and Rehabilitation Directorate **Grade**: Band 2 **Accountable to**: Ward Manager’s Assistant MAIN PURPOSE OF POST The purpose of this role is to provide an efficient and high standard of clerical service to the ward; to ensure that a welcoming and professional greeting service is provided to patients...

  • Ward Clerk

    2 weeks ago


    Oxford, United Kingdom Oxford Health NHS Foundation Trust Full time

    We are looking for a passionate, Ward Clerk/Administrator to join our multi-disciplinary team on Wenric Ward. Wenric is a 21 bedded Low secure ward within the specialised Service Directorate. Wenric ward is situated on the Littlemore Mental Health Centre site in the city of Oxford. You must have excellent communication skills, be reliable, punctual and work...

  • Ward Clerk

    1 week ago


    Oxford, United Kingdom Oxford Health NHS Foundation Trust Full time

    We are looking for a passionate, Ward Clerk/Administrator to join our multi-disciplinary team on Glyme ward. Glyme is a medium secure rehabilitation facility providing 17 single en-suite bedrooms (2 bedrooms are within a self-contained flat but remains within the medium secure unit). Glyme ward is situated at the Oxford Clinic on the Littlemore Mental Health...

  • Ward Clerk

    6 days ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We are looking to recruit a part time Band 3 Ward Clerk to work closely with the clinical staff and Ward Manager on the Hyper Acute Stroke Unit. The hours of work are 7.5 hrs per week - Every Thursday. The purpose of this role is to provide an efficient and high standard of clerical service to the ward; to ensure that a welcoming and professional greeting...

  • Ward Clerk

    15 hours ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We are looking to recruit a part time Band 3 Ward Clerk to work closely with the clinical staff and Ward Manager on the Hyper Acute Stroke Unit. The hours of work are 30 per week - Sunday, Monday, Tuesday and Wednesday. The purpose of this role is to provide an efficient and high standard of clerical service to the ward; to ensure that a welcoming and...

  • Ward Clerk

    1 week ago


    Oxford, United Kingdom Oxford University NHS Foundation Trust Full time

    The purpose of this role is to provide an efficient and high standard of clerical service to the ward; to ensure that a welcoming and professional greeting service is provided to patients and visitors; to ensure the smooth running of the admission and discharge process for patients on the ward and to ensure accurate and timely completion of unit databases....

  • Ward Clerk

    15 hours ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    To be responsible for the reception of patients, relatives, carers and ambulance staff in a calm, professional and polite manner - To provide excellent customer care that demonstrates a caring and responsive approach to those attending the hospital - Use tact, diplomacy, understanding and compassion when communicating with patients and visitors who may be...

  • Ward Clerk

    14 hours ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    The purpose of this role is to provide an efficient and high standard of clerical service Maternity wards; to ensure that a welcoming and professional service is provided to patients and visitors; to ensure the smooth running of admin & clerical processes within Maternity wards. Patient administration underpins the patient journey and supports clinical...

  • Ward Clerk

    1 week ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    We are looking for a self-motivated, enthusiastic individual to join us as a Renal Day Case Ward Clerk in the Renal & Transplant team. This is a varied & busy role that would suit someone who is able to work on their own initiative but also as part of a team. There is plenty of opportunity for learning & development both within the role & the service as a...

  • Trust ST1/ST2 in Clinical Geratology

    Found in: Talent UK C2 - 2 days ago


    Oxford, United Kingdom Oxford University Hospitals Full time

    Job overview SPECIALTY : The Department of Clinical Geratology specialises in the medical care and rehabilitation of older patients. Our consultant body is focused on delivering excellent patient-centred care, with an emphasis on establishing our patients’ priorities and providing tailored, holistic, multidisciplinary treatment. Communication with...

  • Rotational Physiotherapist

    Found in: Talent UK C2 - 2 weeks ago


    Oxford, United Kingdom Oxford University Hospitals Full time

    Job overview The Trauma services have an exciting opportunity for an advanced clinical practitioner to support the trauma wards at the JR site.  Advanced clinical practice is delivered by experienced, registered health care practitioners and is characterised by a high degree of autonomy and complex decision making. This is underpinned by Master’s...

  • Advanced Clinical Practitioner

    Found in: Talent UK C2 - 2 weeks ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Job summary The Trauma services have an exciting opportunity for an advanced clinical practitioner to support the trauma wards at the JR site. Advanced clinical practice is delivered by experienced, registered health care practitioners and is characterised by a high degree of autonomy and complex decision making. This is underpinned by Master's level...


  • Oxford, Oxfordshire, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    The Trauma services have an exciting opportunity for an advanced clinical practitioner to support the trauma wards at the JR site. Advanced clinical practice is delivered by experienced, registered health care practitioners and is characterised by a high degree of autonomy and complex decision making. This is underpinned by Master's level education...

  • Nursing Assistant

    2 days ago


    Oxford, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    To work as a member of the inter-professional team and assist the registered nurses and medical team in identifying patient fitness and suitability for elective surgery. - Support the development of pre-operative assessment triage clinic PACT. - To contribute to the efficient running of the clinics and a happy and supportive working environment for patients...