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Claims Handler

7 months ago

Horsham, United Kingdom The Administration Hub Full time

**Salary**:
**Benefits**:
30 Days Holiday (plus Bank Holidays)

Fully Funded CII Qualifications & Apprenticeships

Monthly Health & Wellbeing Benefit

Clear Career Pathways

**Permanent, full-time (9am to 5.00pm - Monday to Thursday, 4pm finish on Fridays)**

**Summary**:
We are looking for a Claims Handler to join an award-winning, independent corporate insurance broker. Born upon a clear ethos to exceed client expectations at every stage, our client is highly regarded throughout the UK for their refreshing approach. With their enviable relationships within the Insurance market and a loyal client base who they’ve worked with for 25 years and counting, they deliver quantifiable value to many businesses as a trusted insurance partner. They prioritise having a supportive workplace culture where employees are positive about what they do.

This role is ideal for someone with previous claims-handling experience in commercial property, liability & motor claims. This role will see you taking a “hands-on” approach to managing a portfolio of claims throughout the journey, seeking to achieve the best possible outcome for the client.

Working within a highly supportive team, you will be expanding your existing claims experience with continued development and the opportunity to gain professional qualifications, forming part of a growing team and business. If you’re passionate about delivering client service excellence and being part of a team and are looking for a fast-paced, flexible and rewarding role then is the place for you.

**Key Responsibilities**:

- Handling commercial clients claims, 'cradle to grave’.
- Ensure an exceptional claim service is delivered to every client.
- Review and if necessary, challenge Insurer decisions on liability.
- Deliver consistently an exceptional claim service to every client.
- First Notice of Loss (FNOL) registration.
- FNOL management - ensuring new claims are monitored and handled within service level agreement, including insurer’s bespoke arrangements
- Diary and report maintenance.
- Escalating any patterns or issues to your line manager.

**Qualifications and Experience**:

- 2 years minimum experience
- Fleet claims experience ideally or strong motor experience
- Highly organised
- Self-starter
- Proactive
- Passion & drive to succeed
- Desire to be part of a growing team
- Excellent communication skills
- Must be on top of all their claims

**Job Types**: Full-time, Permanent

Pay: From £28,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Claims Handling: 2 years (required)

Work Location: In person