Luxury Fashion Sales Assistant

7 months ago

London, United Kingdom Sign of the Times Full time

Luxury Fashion: Sales Assistant

**WHO WE ARE?**

Sign of the Times is London’s leading pre-owned luxury marketplace with over 45 years of experience buying and selling pre-owned designer goods. We are on an exciting growth journey to share our vision of making the resale experience better than retail. Trading both in store and online to our global client base it’s a busy and fun working environment. Our London in-store team prides themselves on delivering the highest level of customer service. They are industry experts with exceptional styling skills.

**WHO ARE WE LOOKING FOR?**

We are looking for a reliable, hard-working and confident fashion lover with a good attitude and a big smile. The role would be ideal for someone with customer service experience, with a ‘can do’ attitude and a big smile to welcome clients to our pre-loved luxury store. Someone who is both excellent at selling and can offer exceptional customer service. As this is a retail role you will be expected to work a total of 5 days a week with one weekend day included. There will be an opportunity to progress within the company over the years so we are looking for someone who is looking to learn and grow with us.

**The role**:

- Meeting, greeting and personally styling discerning, fashion forward customers
- Building up a strong relationship with loyal and much loved clientele
- Upselling and cross-selling to the customer to help them find what they’re looking for
- Shop floor standards, tidying and organising the store and office.
- Encouraging customers to also shop from our website and signing up to our mailer.
- Working alongside other departments occasionally to help with any operational needs during quieter periods.
- As you grow within your role, you will latterly have the opportunity to learn how to take in products, what to select and how to price

**Reporting to**:
Omnichannel Manager

**Requirements**:

- At least 2 years experience in luxury or fast paced fashion retail environment
- Bubbly, warm and confident holding and making conversations
- Great people skills and a focus of going over & above for clients
- Excellent communication, organisation, reliability and attention to detail
- Proven sales track record
- Perfect written and spoken English
- A can-do attitude, warm disposition, and a big smile
- A desire to remain and grow with the company
- A passion for luxury fashion
- A basic understanding of current trends and luxury brands
- Excellent multitasking skills and able to work accurately at a fast-pace
- A basic understanding of Microsoft programmes such as Word & Excel

**Employment Type**
- Full-time

**Salary**

£12.00 / hour (Perm position) + annual bonus paid into two equal instalments if sales targets are hit

Benefits:

- Company pension
- Employee discounts
- Bonus scheme

Ability to commute/ relocate
- London: reliably commute or plan to relocate before starting work (required)

Work location : One location (London SW3 3NT)

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Referral programme

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Performance bonus

Application question(s):

- Can you confirm that you can commute to Chelsea, London on a daily basis?
- Give us an example of your best sale in a previous role?
- Are you happy to work 5 days a week (including one day on the weekend)?
- Tell us about your passion for fashion?
- Are you happy with the salary: £22 / year salary?

Work Location: In person

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