Credit Controller

1 month ago

BarrowInFurness, United Kingdom James Fisher & Sons plc Full time

**Credit Controller**
**Full-time, Permanent**
**Barrow-In-Furness**

**The Role**

Part of the shared services Group Credit Control team at James Fisher’s head office in Barrow, performing centralised credit control activity for a large part of the group. The team plays a pivotal role in ensuring the Group meets its cash collection targets and effectively manages credit risk.

**Principal Accountabilities**

The key role for the Credit Controller will be the management of the company’s customer cash collection process including:

- Cash collection on responsible accounts, maximising receipts on all invoices due for payment.
- Follow best practice credit control process, including sending timely statements to customers and following robust collection procedures.
- Timely resolution of customer queries, either from within the team or holding internal operational contacts to account to provide quick responses.
- Control credit risk through review of credit limits
- Set up of new customer accounts and cash allocation
- Ensuring invoices are received following invoice submissions to enable on time payment
- Maintenance of invoice query records within accounting package
- Establish a rapport with customer purchase ledger departments to enable more efficient processing and recovery of outstanding invoices.
- Regular phone calls with customers ahead of invoice due dates to ensure invoices are scheduled for payment in accordance with agreed terms and conditions.
- Generation of weekly and monthly credit control reports.
- Compliance with Company’s policies and procedures
- Maintenance of robust audit trail for cash collection and query resolution.
- Critical evaluation of processes and the identification of continuous improvement of operating efficiencies

**Qualifications, Skills**
- Highly competent in the use of Microsoft Office including advanced level Excel skills
- Outstanding arithmetic
- Excellent written & verbal communication skills
- Previous experience in a similar role
- Be independent and proactive
- Ability to prioritise workload and work under pressure in order to meet internal and external reporting deadlines and requirements
- Experience working with combined operational & financial business systems e.g. Sage Insphire, SAP
- High School or NVQ Level 3 Diploma, HND or similar

You will have exceptional verbal and written communication skills, great organisation skills, comfortable with picking up the phone and speaking to customers, being able to handle difficult conversations. You will have a flexible approach combined with attention to detail and an hands on work ethic, being comfortable using new systems and confident in picking up new processes. You will also be a team player who is willing to learn and develop within the role and on new assignments as they arise.

**About Us**

We have a long and proud heritage of innovation and endeavour, delivering unique solutions to some of the most demanding operational and technical challenges around the globe. ? In partnership with our customers, we tackle the toughest problems, ?delivering energy safely and reliably, developing life-saving equipment and securing ?critical infrastructure on land and at sea, all in support of a sustainable future. A diverse group of businesses and people, we are united by our shared purpose, and our valued behaviours which guide how we work with each other and with our stakeholders.? We aspire to be an exceptional place to work; have fair and trusted relationships with customers and suppliers; support communities to grow; protect and restore the environment; ?and generate sustainable returns for investors.

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