Credit Controller

2 weeks ago


BarrowInFurness, United Kingdom James Fisher and Sons plc Full time

**About the Role**:
Credit Controller
Barrow-in-Furness, Cumbria
Permanent position (Part-time)
Flexible/Hybrid working

The Company:
James Fisher is a global supplier of trusted engineering services across the industries we serve, with an unrivalled ability to develop innovative solutions that meet the constantly developing needs of our customers operating in challenging environments.
As an innovative and fast-growing organisation, our highly skilled team and 175-year heritage enable us to deliver solutions to the most demanding operational and technical challenges faced by our customers around the world.

The Role:
The role is within the Credit Control team at James Fisher’s head office in Barrow, performing centralised credit control activity for a large part of the group. The team plays a pivotal role in ensuring the Group meets its cash collection targets and effectively manages credit risk.

Key Duties & Responsibilities:

- Cash collection on responsible accounts, maximising receipts on all invoices due for payment.
- Follow best practice credit control process, including sending timely statements to customers and following up on collection procedures.
- Timely resolution of customer queries, either from within the team or holding internal operational contacts to account to provide quick responses.
- Control credit risk through review of credit limits using external platforms.
- Set up of new customer accounts and cash allocation.
- Admin duties involved in the role.

Who are we looking for?

**Results driven**: Strive to meet targets and SLAs on cash collection and other deliverables to meet stakeholder expectations for service delivery.

Build partnerships between credit control and internal / external stakeholders: develop and leverage relationships to deliver the best results on query resolution and cash collection.

**Team player**: Contribute to the team achieving its overall cash target and SLAs, supporting colleagues where required and playing a positive role within the team.

**Tenacity**: seek resolution to queries, push customers for payment and escalate overdue with determination and energy.

You will need excellent communication skills and problem-solving ability, with a right first time approach for fixing issues going forward and excellent attention to detail.

Qualifications & Experience:
Previous credit control experience not essential, enthusiasm and a willingness to learn. On the job training will be provided as required.


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