Concierge
6 months ago
**Pay**
- £24,856 Per year
**Job type**
- Full-time
**Shift and schedule.**
- 12-hour shifts
- Day shift
- 8am - 8pm
- Four On - Four Off
**Benefits**
- Performance based company bonus.
- On site parking.
**Skills**
- Customer service
We are currently recruiting for a Full Time **Day Concierge** based in London who can provide excellent customer service and be responsible for maintaining the already high-quality standards of the development by quickly and efficiently resolving issues for residents.
We are looking for one Day Concierge.
Please ensure you live within a 1-hour commute of SE17 1FA
**Duties of the Role**:
- Greeting residents and visitors making them feel comfortable.
- Assisting residents via telephone or in person regarding maintenance issues, complaints, emergencies, and ad hoc requests. As well as escalating any complaints/issues to the Building or Estate Manager
- Signing visitors and contractors in and out of the building and checking ID where appropriate.
- Periodically patrolling each building lobby area to collect any parcels that have been left unattended.
- Managing parcel deliveries on behalf of residents and advising them via message.
- Ensure the concierge space and front lobby is clear and presentable.
- Providing advice and recommendations on the local area
What you'll bring:
- Experience working as a Concierge would be ideal, but we would be happy to look at anyone with a strong customer service or security background.
- Strong communication skills - Written & Verbal
- Health & Safety qualifications would be advantageous.
- Attention to detail, Accountability, Positive can-do attitude, and helpful nature.
**Benefits**:
- 20 Days Holiday per year - Increases with service.
Work Location: In person
**Salary**: From £24,856.00 per year
**Benefits**:
- Company pension
- Free parking
- Sick pay
Schedule:
- 12 hour shift
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer Service: 2 years (preferred)
Work Location: In person
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