Concierge

3 months ago


London, United Kingdom Elephant Central Management Limited Full time

**Pay**
- £24,856 Per year

**Job type**
- Full-time

**Shift and schedule.**
- 12-hour shifts
- Day shift
- 8am - 8pm
- Four On - Four Off

**Benefits**
- Performance based company bonus.
- On site parking.

**Skills**
- Customer service

We are currently recruiting for a Full Time **Day Concierge** based in London who can provide excellent customer service and be responsible for maintaining the already high-quality standards of the development by quickly and efficiently resolving issues for residents.

We are looking for one Day Concierge.

Please ensure you live within a 1-hour commute of SE17 1FA

**Duties of the Role**:

- Greeting residents and visitors making them feel comfortable.
- Assisting residents via telephone or in person regarding maintenance issues, complaints, emergencies, and ad hoc requests. As well as escalating any complaints/issues to the Building or Estate Manager
- Signing visitors and contractors in and out of the building and checking ID where appropriate.
- Periodically patrolling each building lobby area to collect any parcels that have been left unattended.
- Managing parcel deliveries on behalf of residents and advising them via message.
- Ensure the concierge space and front lobby is clear and presentable.
- Providing advice and recommendations on the local area

What you'll bring:

- Experience working as a Concierge would be ideal, but we would be happy to look at anyone with a strong customer service or security background.
- Strong communication skills - Written & Verbal
- Health & Safety qualifications would be advantageous.
- Attention to detail, Accountability, Positive can-do attitude, and helpful nature.

**Benefits**:

- 20 Days Holiday per year - Increases with service.

Work Location: In person

**Salary**: From £24,856.00 per year

**Benefits**:

- Company pension
- Free parking
- Sick pay

Schedule:

- 12 hour shift
- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 2 years (preferred)

Work Location: In person


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